Emergency Medical Dispatcher: Life-Saving Coordination

Emergency Telecommunicator Services; Roslyn Heights (NY); On-site; USD 50,000 - 70,000; Full time

Job summary

Emergency Telecommunicator Services in Roslyn Heights, NY seeks an Emergency Medical Dispatcher to handle urgent medical calls, confirm locations, and coordinate ambulance resources using approved protocols. The role may involve overnight shifts and overtime as required.

Requirements include a high school diploma and potential EMT/CPR prerequisites; training and certification sponsorship may be available, depending on the vacancy.

Qualifications

• High school diploma or equivalent required.
• EMD certification and CPR may be required depending on vacancy.
• Prior dispatch or emergency communications experience is a plus.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through medical dispatch system.
• Dispatch or coordinate ambulance resources as assigned.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Skills

Clear communication

Calm under pressure

Phone etiquette

Education

High school diploma

EMD certification (preferred)

Tools

EMD software

Job description

Emergency Telecommunicator Services in Roslyn Heights, NY seeks an Emergency Medical Dispatcher to handle urgent medical calls, confirm locations, and coordinate ambulance resources using approved protocols. The role may involve overnight shifts and overtime as required.

Requirements include a high school diploma and potential EMT/CPR prerequisites; training and certification sponsorship may be available, depending on the vacancy.