EMS Dispatcher: Urgent Call Triage & Resource Coordination

911 Emergency Communications; Fort Jones (CA); On-site; USD 48,000 - 72,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance program

Continuing education

Job summary

911 Emergency Communications in Fort Jones, CA seeks an Emergency Medical Dispatcher to support urgent medical response. The role involves gathering patient details, establishing priorities, and coordinating resources according to approved protocols. Training and certification requirements may vary by vacancy.

Applicants may need CPR certification and the appropriate dispatcher credentials. The position is typically on-site, with potential for shift variations and overtime as required by the

Qualifications

• High school diploma or recognized equivalent.
• CPR certification may be required.
• Emergency Medical Dispatcher certification is preferred or required depending on vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or recognized equivalent

Emergency Medical Dispatcher certification

Job description

911 Emergency Communications in Fort Jones, CA seeks an Emergency Medical Dispatcher to support urgent medical response. The role involves gathering patient details, establishing priorities, and coordinating resources according to approved protocols. Training and certification requirements may vary by vacancy.

Applicants may need CPR certification and the appropriate dispatcher credentials. The position is typically on-site, with potential for shift variations and overtime as required by the