EMS Dispatcher: Urgent Call Triage & Dispatch

911 Emergency Communications; Wounded Knee (SD); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Insurance

Retirement benefits

Paid leave

Employee assistance services

Continuing education

Job summary

911 Emergency Communications in Wounded Knee, SD seeks an Emergency Medical Dispatcher to support urgent medical responses. You will gather patient details, confirm locations, and assign response priorities using approved protocols.

The job emphasizes protocol-based instructions and coordination with responders to ensure timely care. Qualifications include a high school diploma or GED, with CPR certification and potential sponsorship for training.

Qualifications

• High school diploma or GED commonly required.
• CPR certification may be required; EMT or paramedic credentials not universal.
• Sponsorship for training may be available depending on vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or GED

Job description

911 Emergency Communications in Wounded Knee, SD seeks an Emergency Medical Dispatcher to support urgent medical responses. You will gather patient details, confirm locations, and assign response priorities using approved protocols.

The job emphasizes protocol-based instructions and coordination with responders to ensure timely care. Qualifications include a high school diploma or GED, with CPR certification and potential sponsorship for training.