EMS Dispatcher: Rapid Medical Calls & Critical Coordination

911 Emergency Communications; Avon Township (SD); On-site; USD 42,000 - 70,000; Full time

Job summary

911 Emergency Communications in Avon, SD is seeking Emergency Medical Dispatchers to accurately gather incident data and determine response priorities using approved protocols. The role supports coordination of EMS resources and may include dispatching frontline units.

Responsibilities include receiving calls, confirming locations, and providing protocol-based instructions. Candidates should have a high school diploma and may need EMT/paramedic credentials; CPR certification may be required.

Qualifications

• High school diploma or equivalent is commonly required.
• Dispatcher certification may be required; CPR and additional coursework may be required.
• Ability to gather patient and incident information and prioritize responses.

Responsibilities

• Receive calls involving illness, injury, and other emergencies.
• Confirm location, callback number, and access details.
• Provide protocol-based instructions when applicable.
• Coordinate resources and relay information to responders.

Skills

Communication skills

Multitasking

Decision making under pressure

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification (preferred)

CPR certification may be required

Job description

911 Emergency Communications in Avon, SD is seeking Emergency Medical Dispatchers to accurately gather incident data and determine response priorities using approved protocols. The role supports coordination of EMS resources and may include dispatching frontline units.

Responsibilities include receiving calls, confirming locations, and providing protocol-based instructions. Candidates should have a high school diploma and may need EMT/paramedic credentials; CPR certification may be required.