EMS Dispatcher — Life-Saving Emergency Call Center

911 Emergency Communications; Sedgwick (AR); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Job summary

911 Emergency Communications in Sedgwick, AR, is seeking Emergency Medical Dispatchers to handle urgent medical calls, confirm locations and details, and coordinate ambulance resources. You will follow approved protocols and stay current with required certifications.

Qualified applicants typically hold a high school diploma or GED, CPR certification, and may receive sponsored EMS training. Some roles may require EMS Dispatcher certification prior to appointment.

Qualifications

• High school diploma or GED required; EMT/paramedic not always required.
• CPR certification and EMS training may be required.
• Employer may sponsor training or require current EMD certification.

Responsibilities

• Receive calls involving illness, injury, and medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or GED

Emergency Medical Dispatcher certification

CPR certification

Job description

911 Emergency Communications in Sedgwick, AR, is seeking Emergency Medical Dispatchers to handle urgent medical calls, confirm locations and details, and coordinate ambulance resources. You will follow approved protocols and stay current with required certifications.

Qualified applicants typically hold a high school diploma or GED, CPR certification, and may receive sponsored EMS training. Some roles may require EMS Dispatcher certification prior to appointment.