EMS Dispatcher - Life-Saving Communications Specialist

County Emergency Communications; Aldie (VA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications seeks Emergency Medical Dispatchers in Aldie, VA. This role involves handling urgent medical calls, confirming details, prioritizing responses, and coordinating ambulance resources under approved protocols.

Responsibilities include documenting calls, providing instruction to callers, and supporting responders while adhering to oversight and training requirements. Position may include overtime, nights, weekends, or rotating schedules.

Qualifications

• High school diploma or recognized equivalent commonly required.
• CPR certification may be required; additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; check vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

CPR certification

Job description

County Emergency Communications seeks Emergency Medical Dispatchers in Aldie, VA. This role involves handling urgent medical calls, confirming details, prioritizing responses, and coordinating ambulance resources under approved protocols.

Responsibilities include documenting calls, providing instruction to callers, and supporting responders while adhering to oversight and training requirements. Position may include overtime, nights, weekends, or rotating schedules.