EMS Dispatcher: Life-Saving Call Taker & Coordinator

Emergency Telecommunicator Services; Jacksonville (OR); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Insurance

Retirement benefits

Paid leave

Continuing education

Job summary

Emergency Medical Dispatcher opportunities in Jacksonville, OR are open with responsibilities focused on receiving and prioritizing emergency calls, confirming locations, and coordinating ambulance resources. The role may require CPR certification and an Emergency Medical Dispatcher certification before appointment.

Employees may work extended hours due to continuous operations, with potential overnight shifts, weekends, and holidays, depending on the hiring agency’s schedule and needs.

Qualifications

• CPR certification and additional coursework may be required.
• Emergency Medical Dispatcher certification before appointment may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Skills

CPR certification

Emergency Medical Dispatcher training

Data entry

Education

High school diploma or equivalent

Job description

Emergency Medical Dispatcher opportunities in Jacksonville, OR are open with responsibilities focused on receiving and prioritizing emergency calls, confirming locations, and coordinating ambulance resources. The role may require CPR certification and an Emergency Medical Dispatcher certification before appointment.

Employees may work extended hours due to continuous operations, with potential overnight shifts, weekends, and holidays, depending on the hiring agency’s schedule and needs.