EMS Dispatcher: Life-Saving Alerts & 24/7 Dispatch

County Emergency Communications; Ridgefield Park (NJ); On-site; USD 45,000 - 65,000; Full time

Job summary

County Emergency Communications in Ridgefield Park, NJ seeks an Emergency Medical Dispatcher to support urgent medical response coordination. You will gather incident details, establish priorities, and liaise with responders using approved protocols.

Role may require overnight or rotating shifts, with overtime as needed. Training and certifications like CPR are important, with employer-supported opportunities for advancement.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification may be required; EMT or paramedic credentials are not universal.
• Training or sponsored programs may be provided by the employer.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Job description

County Emergency Communications in Ridgefield Park, NJ seeks an Emergency Medical Dispatcher to support urgent medical response coordination. You will gather incident details, establish priorities, and liaise with responders using approved protocols.

Role may require overnight or rotating shifts, with overtime as needed. Training and certifications like CPR are important, with employer-supported opportunities for advancement.