EMS Dispatcher: Life-Saving 24/7 Communications

County Emergency Communications; Nora (VA); On-site; USD 42,000 - 60,000; Full time

Job summary

County Emergency Communications in Nora, VA, seeks Emergency Medical Dispatchers to support urgent medical responses. You will receive calls, verify location and details, and determine response priorities using agency-approved protocols.

The role may require overnight shifts, weekends, holidays, and overtime as needed, with ongoing training and certification requirements. A high school diploma and CPR certification are commonly expected, with further EMS credentials valued.

Qualifications

• High school diploma or equivalent required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are optional depending on vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition and urgency.
• Determine response priority using approved dispatch system.
• Dispatch or coordinate ambulance resources as assigned.
• Provide protocol-based instructions when appropriate.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality reviews.

Skills

Communication skills

Attention to detail

Multi-tasking

Education

High school diploma or equivalent

CPR certification

EMT/paramedic credentials optional

Job description

County Emergency Communications in Nora, VA, seeks Emergency Medical Dispatchers to support urgent medical responses. You will receive calls, verify location and details, and determine response priorities using agency-approved protocols.

The role may require overnight shifts, weekends, holidays, and overtime as needed, with ongoing training and certification requirements. A high school diploma and CPR certification are commonly expected, with further EMS credentials valued.