EMS Dispatcher | Flexible Shifts & PTO Benefits

DOCGO; Goodlettsville (TN); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Competitive compensation and benefits

Flexible schedules

Paid time off

Job summary

DocGo is hiring a Dispatcher in Goodlettsville, TN. The role involves receiving and prioritizing EMS calls, dispatching ambulances, and delivering superior customer service to hospitals, clinics, and EMTs.

Flexibility is key as shifts include day and night hours. Ideal candidates have EMS dispatch experience, strong typing, English proficiency, and solid multitasking abilities to support a fast-paced operations team.

Qualifications

• EMS/dispatch experience preferred.
• Ability to multi-task in a fast-paced environment.
• Team player with EMS knowledge.
• Proficient in English (oral and written).
• Strong communication and interpersonal skills.
• CAD software proficiency.
• Fast typing at 30 wpm.
• High school diploma or GED required.

Responsibilities

• Receive, prioritize, and dispatch calls in CAD.
• Provide top tier customer service to medical facilities, the public, and EMTs.
• Roll up your sleeves and get things done!
• Dispatch ambulances to scheduled runs to ensure appropriate medical level of transport care.
• Intakes a large call volume, triages to determine appropriate level of care and coordinate transport.

Skills

EMS dispatch experience

Fast typing

Proficient in English

Organizational skills

Multitasking

Active listening

Critical thinking

Education

High school diploma or GED

Tools

CAD software

Job description

DocGo is hiring a Dispatcher in Goodlettsville, TN. The role involves receiving and prioritizing EMS calls, dispatching ambulances, and delivering superior customer service to hospitals, clinics, and EMTs.

Flexibility is key as shifts include day and night hours. Ideal candidates have EMS dispatch experience, strong typing, English proficiency, and solid multitasking abilities to support a fast-paced operations team.