Nashville EMS Dispatcher — 24/7 Critical Care Dispatch

Emergency Telecommunicator Services; Nashville (MI); On-site; USD 35,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Job summary

Emergency Telecommunicator Services seeks qualified Emergency Medical Dispatchers for Nashville opportunities. You will gather patient and incident details, set response priorities, and coordinate EMS resources using approved protocols.

Role may require CPR certification and, depending on the vacancy, EMT or paramedic credentials. Workers may face overnight shifts, weekends, holidays, and overtime in a central console environment with emphasis on accuracy and patient safety.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

CPR certification

EMT or paramedic credentials

Job description

Emergency Telecommunicator Services seeks qualified Emergency Medical Dispatchers for Nashville opportunities. You will gather patient and incident details, set response priorities, and coordinate EMS resources using approved protocols.

Role may require CPR certification and, depending on the vacancy, EMT or paramedic credentials. Workers may face overnight shifts, weekends, holidays, and overtime in a central console environment with emphasis on accuracy and patient safety.