EMS Dispatcher: Fast, Data-Driven Communications

Baptist Health; Louisville, Northern (KY, KY); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Baptist Health in Louisville, KY is seeking an EMS Dispatcher to coordinate communications with EMS crews for patient transport to Baptist Health facilities. The role emphasizes accuracy in documentation, data integrity, and safeguarding PHI while delivering timely information to teams.

The position requires a High School Diploma or GED, with EMT education preferred and at least one year of dispatch experience; MS Office proficiency and CADS Certification within 1 year are expected.

Qualifications

• Minimum of 1 year prior dispatch/communication experience required.
• High School Diploma or GED required; EMT education preferred.
• Working knowledge and use of MS Office products.

Responsibilities

• Coordinate communications with EMS Ambulance Service crews for patient transportation to and from Baptist Health facilities.
• Maintain accuracy and expediency of collating documentation and data integrity for the EMS dispatch center.
• Protect PHI and demonstrate strong prioritization and communication skills.

Skills

Dispatch experience

MS Office proficiency

Communication skills

Education

High School Diploma or GED

EMT education preferred

Tools

CADS certification goal

Job description

Baptist Health in Louisville, KY is seeking an EMS Dispatcher to coordinate communications with EMS crews for patient transport to Baptist Health facilities. The role emphasizes accuracy in documentation, data integrity, and safeguarding PHI while delivering timely information to teams.

The position requires a High School Diploma or GED, with EMT education preferred and at least one year of dispatch experience; MS Office proficiency and CADS Certification within 1 year are expected.