EMS Dispatcher - Fast-Paced Care, Las Vegas

American Medical Response, Inc.; Las Vegas (NV); In loco; USD 25.000 - 36.000; Tempo pieno

Descrizione del lavoro

American Medical Response, Inc. in Las Vegas, NV is seeking a Dispatcher to handle emergency and non-emergency calls for ambulance and transportation services. You will assign routes, communicate clearly, and support care teams on high-pressure situations.

The role emphasizes accurate paperwork, data entry, and adherence to EMS protocols, with opportunities to contribute to efficient scene response and reliable reporting across shifts.

Competenze

• High school diploma or equivalent required.
• Minimal medical training or telecommunications experience; EMS/public safety dispatcher experience preferred.
• Clear English reading/writing; ability to communicate on radio/phone.
• Ability to record, transmit, and report information accurately.
• Capable of using all assigned equipment efficiently.
• Must handle multiple tasks simultaneously.
• Good typing skills for rapid data entry.
• Understanding basic computer applications.

Mansioni

• Respond to emergency and non-emergency calls for ambulance and transportation services.
• Assign and route transportation requests.
• Provide clear communication to ensure quality support.
• Complete paperwork accurately before shift end.
• Enter shift data and state-run report data accurately.
• Generate applicable reports and ensure accuracy.
• Locate incidents and determine fastest routes using locator aids.
• Relay instructions from supervisors and emergency information.
• Maintain knowledge of company policies and procedures.
• Follow established parameters/formats for service requests.
• Operate equipment including 911 systems, computers, printers, and recording devices.

Conoscenze

Clear radio/telephone communication

Typing speed and accuracy

Multitasking

Data entry

Medical terminology

Formazione

High school diploma or equivalent

Strumenti

Computer systems

Printers

911 equipment

Telephones

Recording devices

Descrizione del lavoro

American Medical Response, Inc. in Las Vegas, NV is seeking a Dispatcher to handle emergency and non-emergency calls for ambulance and transportation services. You will assign routes, communicate clearly, and support care teams on high-pressure situations.

The role emphasizes accurate paperwork, data entry, and adherence to EMS protocols, with opportunities to contribute to efficient scene response and reliable reporting across shifts.