EMS Dispatcher - 2nd shift

Baptist Health; Louisville, Northern (KY, KY); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Baptist Health in Louisville, KY is seeking an EMS Dispatcher to coordinate communications with EMS crews for patient transport to Baptist Health facilities. The role emphasizes accuracy in documentation, data integrity, and safeguarding PHI while delivering timely information to teams.

The position requires a High School Diploma or GED, with EMT education preferred and at least one year of dispatch experience; MS Office proficiency and CADS Certification within 1 year are expected.

Qualifications

• Minimum of 1 year prior dispatch/communication experience required.
• High School Diploma or GED required; EMT education preferred.
• Working knowledge and use of MS Office products.

Responsibilities

• Coordinate communications with EMS Ambulance Service crews for patient transportation to and from Baptist Health facilities.
• Maintain accuracy and expediency of collating documentation and data integrity for the EMS dispatch center.
• Protect PHI and demonstrate strong prioritization and communication skills.

Skills

Dispatch experience

MS Office proficiency

Communication skills

Education

High School Diploma or GED

EMT education preferred

Tools

CADS certification goal

Job description

Summary Job Description

Baptist Health is looking for a EMS Dispatcher to join our team in Louisville, KY The position of EMS Dispatcher is responsible for communications with Baptist Health EMS Ambulance Service crews for patients requiring transportation services to and/or from a Baptist Healthcare facility. They maintain overall accuracy and expediency of collating documentation. They must maintain current knowledge of EPIC software along with specialized products related to EMS patient care reporting. This position is responsible for the integrity of data regarding the System Service Center EMS Dispatch Center. They must practice outstanding skill at protecting PHI and have exemplary communication and prioritization skills.

Requirements

• High School Diploma or GED required, EMT education preferred.
• Minimum of 1 year prior dispatch/communication experience required
• Working knowledge and use of MS Office products
• Must obtain Certified Ambulance Documentation Specialist (CADS) within 1 year from hire date

If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation.

Baptist Health is an Equal Employment Opportunity employer. Founded in 1924 in Louisville, Kentucky, Baptist Health is a full-spectrum health system dedicated to improving the health of the communities it serves. The Baptist Health family consists of 10 hospitals, employed and independent physicians, and more than 470 points of care, including outpatient facilities, physician practices and services, urgent care clinics, outpatient diagnostic and surgery centers, home care, fitness centers, and occupational medicine and physical therapy clinics. Baptist Health’s eight owned hospitals include more than 2,300 licensed beds in Corbin, Elizabethtown, La Grange, Lexington, Louisville, Paducah, Richmond and New Albany, Indiana. Baptist Health also operates two joint venture hospitals: the 410-bed Baptist Health Deaconess Madisonville in Madisonville, Kentucky with Deaconess Health System based in Evansville, Indiana, and the Baptist Health Rehabilitation Hospital, a 40-bed inpatient rehabilitation facility with Encompass Health, based in Birmingham, Alabama. Baptist Health employs more than 24,000 people in Kentucky and surrounding states.

Baptist Health is the first health system in the U.S. to have all of its hospitals recognized by the American Nursing Credentialing Center with either a Magnet® or Pathway to Excellence® designation for nursing excellence. Baptist Health’s employed provider network, Baptist Health Medical Group, has more than 1,820 employed providers offering care in 78 specialties, including approximately 862 physicians and 958 advanced practice clinicians. Baptist Health’s physician network also includes more than 2,000 independent physicians.

EEO Statement: Baptist Health is an Equal Employment Opportunity employer, and seeks to employ individuals without regard to race, color, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, religious or political beliefs, protected veteran status, employment status or any other protected class identified in any federal, state, or local law. Baptist Health specifically encourages minority, female, disabled, veteran and other candidates from diverse backgrounds to apply and strengthen our team.

Please note that Baptist Health is a drug-free workplace and employment with Baptist Health is subject to post offer, pre-employment drug testing.

NOTICE OF NONDISCRIMATION AND ACCESSIBILITY TO SERVICES Persons with hearing and speech impairments can contact Baptist Health facilities by using the Kentucky Relay Service, a toll-free telecommunication device for the deaf (TDD). For voice to TDD, call 800.648.6057. For TDD to voice, call 800.648.6056.

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