EMS Dispatcher: Critical Calls & Resource Coordination

911 Emergency Communications; Everson (WA); On-site; USD 42,000 - 65,000; Full time

Job summary

911 Emergency Communications in Everson, WA seeks an Emergency Medical Dispatcher to support urgent medical assistance. You will gather patient information, establish response priorities, and coordinate EMS resources per approved protocols.

Training and certification influence assignment and duties. Responsibilities include handling calls, confirming locations, asking essential questions, and providing protocol-based instructions while ensuring accurate documentation and adherence to medical

Qualifications

• High school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Call handling

Communication

Protocol knowledge

Documentation

Education

High school diploma or equivalent

EMT or paramedic credentials (not universal)

Job description

911 Emergency Communications in Everson, WA seeks an Emergency Medical Dispatcher to support urgent medical assistance. You will gather patient information, establish response priorities, and coordinate EMS resources per approved protocols.

Training and certification influence assignment and duties. Responsibilities include handling calls, confirming locations, asking essential questions, and providing protocol-based instructions while ensuring accurate documentation and adherence to medical