EMS Dispatcher: 24/7 Critical-Call Coordinator

Emergency Telecommunicator Services; Elbe (WA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Job summary

Emergency Telecommunicator Services in Elbe, WA is seeking skilled Emergency Medical Dispatchers to manage urgent medical calls and coordinate ambulance resources. You will verify locations, gather essential details, and apply approved protocols to guide responders efficiently.

Role requires a high school diploma and EMS dispatcher certification where applicable; CPR certification may be required. Training and ongoing oversight ensure safety and accuracy in high-pressure situations.

Qualifications

• High school diploma or recognized equivalent is required.
• Emergency Medical Dispatcher certification may be required before appointment.
• CPR certification may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the approved medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Communication skills

Multitasking

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

Job description

Emergency Telecommunicator Services in Elbe, WA is seeking skilled Emergency Medical Dispatchers to manage urgent medical calls and coordinate ambulance resources. You will verify locations, gather essential details, and apply approved protocols to guide responders efficiently.

Role requires a high school diploma and EMS dispatcher certification where applicable; CPR certification may be required. Training and ongoing oversight ensure safety and accuracy in high-pressure situations.