EMS Dispatcher: Critical Calls, Protocols & 24/7 Support

County Emergency Communications; Vera (OK); On-site; USD 36,000 - 56,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Job summary

County Emergency Communications in Vera, OK is seeking Emergency Medical Dispatchers to handle calls, verify locations and details, and determine response priorities. The role supports protocol-based guidance and coordination of ambulance resources.

Overnight shifts and overtime may be required depending on system needs. Qualifications include a high school diploma and potential EMS dispatcher certification; CPR certification is commonly required.

Qualifications

• High school diploma or equivalent required; EMS dispatcher certification may be required.
• CPR certification often required; EMT or paramedic credentials not universally required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the dispatch system.
• Dispatch or coordinate ambulance resources as assigned.
• Provide protocol-based instructions within qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Skills

Emergency dispatch

Education

High school diploma

Job description

County Emergency Communications in Vera, OK is seeking Emergency Medical Dispatchers to handle calls, verify locations and details, and determine response priorities. The role supports protocol-based guidance and coordination of ambulance resources.

Overnight shifts and overtime may be required depending on system needs. Qualifications include a high school diploma and potential EMS dispatcher certification; CPR certification is commonly required.