EMS Dispatcher — 24/7 Console & Protocols

Emergency Telecommunicator Services; Burlington (OK); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services seeks Emergency Medical Dispatchers in Burlington, OK. Dispatchers gather patient and incident details, establish response priorities, and support coordination of emergency medical resources using approved protocols.

Applicants typically hold a high school diploma or equivalent, may require Emergency Medical Dispatcher certification and CPR certification, and should be prepared for extended console work, overnight shifts, weekends, and overtime as needed.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Current Emergency Medical Dispatcher certification may be required prior to appointment.
• CPR certification may be required or preferred.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or recognized equivalent

Emergency Medical Dispatcher certification

CPR certification

Job description

Emergency Telecommunicator Services seeks Emergency Medical Dispatchers in Burlington, OK. Dispatchers gather patient and incident details, establish response priorities, and support coordination of emergency medical resources using approved protocols.

Applicants typically hold a high school diploma or equivalent, may require Emergency Medical Dispatcher certification and CPR certification, and should be prepared for extended console work, overnight shifts, weekends, and overtime as needed.