EMS Dispatcher – 24/7 Critical Care Hotline

Emergency Telecommunicator Services; Royse City (TX); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Job summary

Emergency Telecommunicator Services in Royse City, TX seeks an Emergency Medical Dispatcher to handle urgent medical calls, confirm locations, and coordinate ambulance responses. The role requires CPR certification and EMS dispatcher credentials, with potential sponsored training and adherence to medical dispatch protocols.

Responsibilities include gathering patient data, determining priority, providing instructions, and documenting call processing while complying with oversight and quality

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• Emergency Medical Dispatcher certification before appointment may be required or sponsorsed training may be offered.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

CPR certification

Emergency Medical Dispatcher cert.

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services in Royse City, TX seeks an Emergency Medical Dispatcher to handle urgent medical calls, confirm locations, and coordinate ambulance responses. The role requires CPR certification and EMS dispatcher credentials, with potential sponsored training and adherence to medical dispatch protocols.

Responsibilities include gathering patient data, determining priority, providing instructions, and documenting call processing while complying with oversight and quality