EMS Dispatcher: 24/7 Critical Call Center Ops

Emergency Telecommunicator Services; Cordele (GA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

Emergency Telecommunicator Services seeks qualified Emergency Medical Dispatchers in Cordele, GA. You will handle urgent calls, verify locations, assess patient conditions, and determine priority to coordinate ambulance resources according to approved protocols.

Applicants typically need a high school diploma; sponsored training or EMD certification before appointment may be required. CPR certification may be required, with background screening and medical oversight integral to the role.

Qualifications

• High school diploma or equivalent required; sponsored training possible.
• EMD certification before appointment preferred or required.
• CPR certification may be required.
• Applicable certifications and providers vary by vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Skills

Call handling

Location verification

Medical questioning

Dispatch coordination

Protocol adherence

Documentation

Education

High school diploma or equivalent

EMD certification

CPR certification

Tools

Emergency dispatch software

Job description

Emergency Telecommunicator Services seeks qualified Emergency Medical Dispatchers in Cordele, GA. You will handle urgent calls, verify locations, assess patient conditions, and determine priority to coordinate ambulance resources according to approved protocols.

Applicants typically need a high school diploma; sponsored training or EMD certification before appointment may be required. CPR certification may be required, with background screening and medical oversight integral to the role.