EMS Dispatcher - 24/7 Critical Call Center Coordination

Emergency Telecommunicator Services; Riverside (UT); On-site; USD 45,000 - 60,000; Full time

Job summary

Emergency Telecommunicator Services in Riverside, UT coordinates urgent medical responses by gathering patient and incident information, establishing priorities, and supporting EMS resources using an approved dispatch system.

Applicants may require a high school diploma, CPR certification, and EMS dispatcher credentials. Shifts can include overnight, weekends, and overtime with training and strict protocol compliance.

Qualifications

• High school diploma or equivalent required; EMS dispatcher certification preferred.
• CPR certification may be required.
• Background screening standard for applicants.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Verify patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through dispatch protocols.
• Coordinate ambulance resources when assigned.
• Provide protocol-based instructions.
• Relay patient information and scene hazards to responders.
• Document call handling and participate in quality reviews.

Skills

Strong communication

Emergency call handling

Multitasking

Protocol adherence

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

Tools

Emergency dispatch system

Job description

Emergency Telecommunicator Services in Riverside, UT coordinates urgent medical responses by gathering patient and incident information, establishing priorities, and supporting EMS resources using an approved dispatch system.

Applicants may require a high school diploma, CPR certification, and EMS dispatcher credentials. Shifts can include overnight, weekends, and overtime with training and strict protocol compliance.