EMS Dispatcher: Certification Support & Medical Calls

County Emergency Communications; Tanana (AK); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Job summary

County Emergency Communications in Tanana, AK, seeks Emergency Medical Dispatchers to handle urgent calls, verify locations, and assign priorities using approved protocols.

The role requires a high school diploma or equivalent; CPR certification and additional coursework may be required, with EMT/paramedic credentials not universal. Training sponsorship and overtime may apply depending on the vacancy.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications and accepted certification providers.
• CPR certification and additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or recognized equivalent

Emergency Medical Dispatcher certification

Job description

County Emergency Communications in Tanana, AK, seeks Emergency Medical Dispatchers to handle urgent calls, verify locations, and assign priorities using approved protocols.

The role requires a high school diploma or equivalent; CPR certification and additional coursework may be required, with EMT/paramedic credentials not universal. Training sponsorship and overtime may apply depending on the vacancy.