EMS Dispatcher 1

RWJBarnabas Health; New Brunswick (NJ); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

PTO

Medical Insurance

Dental Insurance

Vision Insurance

Retirement Plans

Disability Insurance

Life Insurance

Tuition Reimbursement

Flexible Spending Accounts

Job summary

RWJBarnabas Health is seeking an EMS Dispatcher 1 for the MH Central Communication team in New Jersey. The role operates on a night shift within RWJBH Mobile Health (EMS), coordinating resources and responding to emergencies with CAD systems and inter-agency communication.

The position requires a High School Diploma or GED and relevant certifications. Applicants may undergo medical, drug, or TB tests as part of employment, with benefits supporting health and retirement plans.

Qualifications

• High School Diploma or GED is required.
• American Heart Association BLS for Healthcare Provider required or obtainable.
• APCO BTC or State approved equivalent within 90 days.
• IAED EMD within 90 days.
• ICS-200 within 6 months of employment.
• Must be at least 18 years of age; driver's license on record.
• Background check and drug screening may be required.

Responsibilities

• Coordinate and dispatch EMS resources to emergency scenes using CAD and approved references.
• Track units through all operation phases: available, posted, enroute, at hospital, and in transit.
• Manage administrative and operational policies for RWJBH EMS communications.
• Answer non-911 lines for ALS requests when volume dictates and perform callbacks.
• Support management with timely, accurate information and incident disposition.

Education

High School Diploma or GED

American Heart Association BLS for Healthcare Provider

APCO BTC or State approved equivalent within 90 days

IAED EMD within 90 days

ICS-200 within 6 months of employment

Driver's license

Criminal background check

Job description

Job Title

EMS Dispatcher 1

Job Details

• Location: Mobile Health
• Facility: RWJBH Mobile Health (EMS)
• Department: MH Central Communication
• Req #: 0000267842
• Status: Hourly (Full-Time)
• Shift: Night
• Pay Range: $22.17 per hour
• Pay Transparency: The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey.
• Additional Compensation Info: The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

A Typical Day

The Dispatcher 1 is responsible for ensuring efficient communications and coordination between various units/agencies. They are responsible for assigning the appropriate resource, coordinating the response to the location of the emergency, tracking the assignment and personnel through appropriate disposition and availability.

• Conducts self and sets expectations for others to conduct themselves in a manner consistent with our Mission, Vision, Values, Characteristics, Credo and Mantra
• Capable of communicating clearly, effectively, professionally, and in the English language via written and verbal means
• Responsible for tracking units throughout all phases of operation to include but not limited to, available status, posting, dispatch, enroute, at the hospital, vehicle tracking, etc. utilizing the computer aided dispatch software (CAD) and any approved relevant reference
• Responsible for all administrative and operational policies and procedures for RWJBH EMS and Communications
• Responsible for answering non 9-1-1 lines for ALS requests when volume dictates, and all call backs to towns/agencies within your region
• Performs other duties as required or requested by EMS management, necessary to the function of the organization

This Role Might Be For You If..

• Handle a significant number of stressful situations and be able to function calmly, coolly and collectively during those times

To Be Considered

• High School Diploma or GED
• Applicants will be required to submit to a medical examination, drug testing, TB testing or Hepatitis vaccinations prior to and during employment at the expense of RWJBH Corporate Care

Licenses and Certifications Required

• American Heart Association BLS for Healthcare Provider
• APCO BTC or State approved equivalent within 90 days
• IAED EMD within 90 days
• ICS-200 within 6 months of employment
• Must be at least 18 years of age
• Drivers license record check and criminal background check

Preferred

• Prefer one year dispatch experience with another public safety agency

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Benefits and Perks

• Paid Time Off (PTO)
• Medical and Prescription Drug Insurance
• Dental and Vision Insurance
• Retirement Plans
• Short & Long Term Disability
• Life & Accidental Death Insurance
• Tuition Reimbursement
• Health Care/Dependent Care Flexible Spending Accounts
• Wellness Programs
• Voluntary Benefits (e.g., Pet Insurance)
• Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!

Choosing RWJBarnabas Health!

RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey-whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

Equal Opportunity Employer