EMS Dispatcher

Allina Health; Saint Paul (MN); On-site; USD 44,000 - 66,000; Full time

Benefits offered by this job

Medical/Dental

PTO/Time Away

Retirement Savings Plans

Life Insurance

Job summary

Allina Health is seeking an Emergency Medical Dispatcher to join our critical care team in Minnesota. The role focuses on dispatch communications coordination for EMS including ALS, BLS and special transportation, triaging calls and providing medical direction before responders arrive on scene.

The dispatcher will work with field operations to enable rapid deployment, monitor radio traffic and support mass-casualty responses, while maintaining clear communication with internal and external

Qualifications

• Ability to triage calls and provide medical direction.
• Strong communication and coordination skills.
• Ability to multitask in a high-stress environment.

Responsibilities

• Provide dispatch communications coordination for EMS.
• Triages calls and provides medical direction prior to arrival.
• Coordinate and deploy units during emergencies.

Skills

EMD knowledge

Education

High school diploma or GED

Job description

Our Emergency Medical Dispatchers serve as the vital link between individuals in distress and lifesaving care. They play a pivotal role in ensuring that the right help arrives at the right place in the shortest possible time, which can make a significant difference in emergency situations.

Provides dispatch communications coordination for emergency medical services; ALS, BLS and Special Transportation. Triages calls and provides medical direction in emergencies prior to on scene arrival. Serves as a resource for field operations providing direction to facilitate rapid deployment.

Principle Responsibilities

• Provides dispatch communication coordination for ALS, BLS and Special Transportation.
  • Facilitates daily operations of medical transportation.
  • Determines level of care using medical triage with caller.
  • Provides caller with medical direction in emergencies prior to on scene arrival.
  • Establishes and maintains communications with internal and external customers.
• Serves as resource for emergency medical services field operations.
  • Gives direction to facilitate rapid deployment.
  • Monitors and prioritizes emergency and non-emergency radio traffic.
  • Coordinates and deploys units in incidences of mass casualty.
• Other duties as assigned.

Required Qualifications

• Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description

Preferred Qualifications

• High school diploma or GED
• One year of experience in Emergency Medical Services Dispatch or Healthcare (Medical Assistant, Emergency Room Technician)

Licenses/Certifications

• Emergency Medical Dispatch (EMD) required within 60 Days

Physical Demands

• Sedentary:
• Lifting weight up to 10 lbs. occasionally, negligible weight frequently

0.9 FTE (72 hours per two-week pay period)

Variable Day/Evening/Night shifts

Every other weekend

Pay Range

Pay Range: $32.20 to $47.86 per hour

The pay described reflects the base hourly pay range. Your starting rate would depend on a variety of factors including, but not limited to, your experience, education, and the union agreement (if applicable). Shift, weekend and/or other differentials may be available to increase your pay rate for certain shifts or work.

Benefit Summary Allina Health believes the best way to provide safe and compassionate care for our patients is by nurturing the passion of those who care for them. That’s why we devote extraordinary resources to help you grow and thrive - not only as a professional but also as a whole person. When you join our team, you have access to a wealth of valuable employee benefits that support the total well-being - mind, body, spirit and community - of you and your family members.

Allina Health is all in on your well-being. Because well-being means something different to everyone, our award-winning program provides you with the resources you need to help you navigate your personal journey. This includes well-being dollars, dedicated well-being navigators, and many programs, activities, articles, videos, personal coaching and tools to support you on your journey.

We are focused on creating an inclusive workplace so everyone can see themselves as part of our care team. Our care teams are as diverse as the communities we serve and proud to be contributing to the mission of a leading health care organization.

Benefits Include

• Medical/Dental
• PTO/Time Away
• Retirement Savings Plans
• Life Insurance
• Short-term/Long-term Disability
• Voluntary Benefits (vision, legal, critical illness)
• Tuition Reimbursement or Continuing Medical Education as applicable
• Student Loan Support Benefits to navigate the Federal Public Service Loan Forgiveness Program
• Allina Health is a 501(c)(3) eligible employer
• Benefit eligibility/offerings are determined by FTE and if you are represented by a union.