EMS Dispatch Specialist - Fast-Paced Life-Saving

Prisma Health; Seneca (SC); Presencial; USD 25.000 - 39.000; Jornada completa

Descripción de la vacante

Prisma Health EMS in Oconee Medical Campus seeks an Emergency Medical Dispatcher to receive, prioritize, and dispatch emergency and non-emergency calls in a high-volume center. You will coordinate with field crews and public safety agencies to ensure rapid, accurate responses.

The role requires strong prioritization and communication skills, adherence to HIPAA, and the ability to work in a dynamic environment with ongoing training and quality assurance.

Formación

• Education - High School diploma or equivalent OR post-high school diploma/highest degree earned preferred
• Experience - No experience required.

Responsabilidades

• Receives and processes emergency and non-emergency calls for medical services, gathering essential information quickly and accurately.
• Dispatches EMS units and resources using CAD systems and radio communications per protocols.
• Prioritizes requests based on patient acuity and system demand.
• Provides pre-arrival instructions as authorized by protocols and training.
• Maintains clear, professional communication with EMS providers and public safety partners.

Conocimientos

Prioritization

Communication

HIPAA compliance

Educación

High School diploma or equivalent

Herramientas

CAD systems

Radio communications

Descripción del empleo

Prisma Health EMS in Oconee Medical Campus seeks an Emergency Medical Dispatcher to receive, prioritize, and dispatch emergency and non-emergency calls in a high-volume center. You will coordinate with field crews and public safety agencies to ensure rapid, accurate responses.

The role requires strong prioritization and communication skills, adherence to HIPAA, and the ability to work in a dynamic environment with ongoing training and quality assurance.