EMS Dispatch Specialist - 24/7 Life-Saving Coordination

911 Emergency Communications; Newport (KY); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Job summary

911 Emergency Communications in Newport, KY seeks emergency medical dispatchers to rapidly gather patient data, confirm locations, and prioritize incidents using approved protocols. You will coordinate ambulance resources, provide instructions to callers, and relay critical information to responders while maintaining accurate call documentation.

Responsibilities include handling calls involving illness, injury, and other medical emergencies, obtaining CPR and current EMD certifications, and

Qualifications

• High school diploma or equivalent is commonly required.
• CPR certification and Emergency Medical Dispatcher certification may be required.
• EMT or paramedic credentials are not universally required; refer to vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

CPR certification

Emergency Medical Dispatcher certification

Job description

911 Emergency Communications in Newport, KY seeks emergency medical dispatchers to rapidly gather patient data, confirm locations, and prioritize incidents using approved protocols. You will coordinate ambulance resources, provide instructions to callers, and relay critical information to responders while maintaining accurate call documentation.

Responsibilities include handling calls involving illness, injury, and other medical emergencies, obtaining CPR and current EMD certifications, and