EMS Dispatch Specialist - 24/7 Crisis Coordination

Emergency Telecommunicator Services; Fort Gregg-Adams (VA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services seeks Emergency Medical Dispatchers for Fort Gregg Adams. Responsibilities include handling illness and injury calls, confirming locations and details, and coordinating ambulance resources according to approved protocols.

Applicants should have a high school diploma, and EMS dispatcher certification or CPR coursework may be required depending on vacancy specifics. Overnight and rotating shifts are possible.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Emergency Medical Dispatcher certification may be required before appointment.
• CPR certification and additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Call handling

Communication

Data entry

Education

High school diploma

Job description

Emergency Telecommunicator Services seeks Emergency Medical Dispatchers for Fort Gregg Adams. Responsibilities include handling illness and injury calls, confirming locations and details, and coordinating ambulance resources according to approved protocols.

Applicants should have a high school diploma, and EMS dispatcher certification or CPR coursework may be required depending on vacancy specifics. Overnight and rotating shifts are possible.