EMS Diesel Technician II

Fleet Services by Cox Automotive; Oklahoma City (OK); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading provider of mobile maintenance and repair services is seeking an EMS Technician Level II in Oklahoma City. This mid-level role involves performing DOT inspections, preventative maintenance, and repairs on trucks and trailers, requiring critical thinking and excellent customer service skills. Ideal candidates will have a high school diploma and relevant experience, with a strong emphasis on safety and compliance.

Qualifications

• 3 years of related experience or equivalent combination of education and experience.
• Must pass DOT-regulated background screening; possess necessary hand tools.
• Valid driver’s license and safe driving record required.

Responsibilities

• Perform inspections and repairs on various truck equipment including electrical and mechanical systems.
• Document work according to company standards and communicate with management for approvals.
• Adhere to safety, health, and environmental policies during all work.

Skills

Problem Solving

Attention to Detail

Customer Service

Critical Thinking

Education

High School Diploma/GED

Job description

Headquartered in Indianapolis, Fleet Services by Cox Automotive (FSCA) has grown to become one of the largest fleet maintenance companies in the country.

FSCA is the leading provider of on-site mobile maintenance and repair services nationwide, offering mobile on-site fleet service for light, medium, and heavy-duty trucks and trailers. FSCA also services customers utilizing its 20+ nationwide service centers; each offering select services, such as accident repair, paint, refurbishment, and heavy mechanical repair. Supported by a 24/7 in-house call-center, FSCA provides maintenance scheduled and unscheduled services to fleets anywhere, anytime.

FSCA is currently hiring an EMS Technician Level II. This is a mid-level Technician responsible for performing certified DOT inspections, Preventative Maintenance inspections, light and follow-up repairs, light mechanical/hydraulic/electrical and electronic diagnostics, and other duties as assigned. May also perform some scheduled dedicated work on various customer fleets in addition to providing emergency roadside service. Requires creative thinking for solving problems in emergency situations and self-management of the workday. Must be able to make decisions effectively and efficiently using critical thinking skills, provide excellent customer service, understand the importance of attention to detail, and always maintain situational awareness. Requires extreme flexibility in scheduling and the ability to function effectively and efficiently in emergency situations. This role follows established processes and procedures for making repairs or performing maintenance, establishing and maintaining safety practices, and documenting work order information. The EMS Technician II strives for excellence in their work and ensures quality output.

Duties

• Perform minor adjustments and repairs on various types of truck equipment including electrical, brake, cooling systems, starters, alternators, fan clutches, engine electronics, power steering systems, engines (gas and diesel), transmissions (manual and automatic), clutches, differentials, etc.
• Participate in safety training, stay updated on safety protocols and procedures to maintain a culture of safety and compliance.
• Document work according to company standards, upload pictures of work performed, parts used, and observations on Repair Orders using company devices and proprietary applications.
• Communicate with management, team members, and Dispatch via Microsoft Office, email, or phone to obtain repair approvals, retrieve purchase order numbers, and discuss findings.
• Perform all work in compliance with safety, health, environmental policies, and federal regulations including OSHA, EPA, and DOT.
• Obtain parts from approved vendors for repairs.
• Complete DOT forms and other documentation promptly.
• Manage parts inventory and equipment on the service truck, performing periodic reconciliation.
• Understand and evaluate technical information related to the job.
• Manage concurrent tasks, prioritize effectively, and allocate time efficiently.
• Work independently, managing your daily schedule.
• Assess customer needs, provide assistance, resolve problems, and meet expectations.
• Adhere to company policies, processes, and procedures.
• Diagnose, adjust, and repair truck equipment including electrical, brake, cooling systems, and more, as listed above.
• Consult with customers, Dispatch, and Sales to understand vehicle problems and discuss work plans.
• Inspect, test, and listen to equipment to diagnose malfunctions, using test instruments.

Requirements

• High School Diploma/GED and 3 years of related experience, or equivalent combination of education and experience.
• Possess and supply necessary hand tools.
• Must pass DOT-regulated background screening and physical; a valid DOT medical card with more than 4 months remaining may substitute for a physical.
• Must be at least 21 years old due to interstate commerce regulations.
• Valid driver’s license, safe driving record, and ability to obtain and maintain a Driver Qualification File.