Operations Center Dispatcher

National Ambulance; Springfield (MA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health and Dental Insurance

Flexible Scheduling

Paid Time-Off

401k Plan

Incentive Programs

Extensive Paid Training Program

Emergency Medical Technician Cert.

Emergency Medical Dispatcher Cert.

Job summary

National Ambulance, LLC in Springfield, MA is seeking a motivated individual to join our operations team. This role involves coordinating resources, receiving emergency and non-emergency requests, transmitting orders to response units, and performing administrative duties.

The ideal candidate will have strong communication skills, proficiency in Microsoft Office, accurate typing, and the ability to work independently or as part of a team. Flexible scheduling and ongoing training are provided.

Qualifications

• Experience in Microsoft Office.
• Typing speed of at least 40 wpm.
• Strong attention to detail.
• Reliable transportation and a positive attitude.
• Ability to work well in a team and independently.
• Strong interpersonal skills and willingness to learn.

Responsibilities

• Multi-tasking in a fast paced office setting.
• Communicating effectively, both verbally and in writing.
• Resource Management.
• Working independently without direct supervision to accomplish goals.
• Scheduling & Quality Control.

Skills

Microsoft Office

Typing 40 wpm

Attention to detail

Reliable transportation

Positive attitude

Team player

Interpersonal skills

Continual learning

Flexibility

Assertiveness

Open to change

Forward thinking

Job description

National Ambulance, LLC is looking for a motivated individual to join our operations team in Springfield, MA Incumbents are responsible for a wide variety of operations centeractivities, managing all available resources to includereceiving emergency and non-emergency requests for ambulance service from public and private parties, transmitting orders to suitable response unitsand administrative duties.

Responsibilities:

• Multi-tasking in a fast paced office setting


• Communicating effectively, both verbally and in writing


• Resource Management


• Working independently without direct supervision to accomplish goals


• Scheduling & Quality Control

The ideal candidate will have:

• Experience in Microsoft Office


• The ability to type at least 40 wpm.


• Strong attention to detail


• Reliable transportation.


• A positive attitude.


• The ability to work in a team.


• Strong interpersonal skills.


• Willingness for continual learning.


• Flexibility, assertiveness, openness to change & forward thinking

Benefits:

• Health and Dental Insurance


• Flexible Scheduling


• Paid Time-Off


• 401k Plan


• Incentive Programs


• Extensive Paid Training Program


• Emergency Medical Technician Certification


• Emergency Medical Dispatcher Certification

Requirements

• - Driver's License


• - Be able to read and write in English