Communications Dispatcher

National Ambulance; Springfield (MA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Health and Dental Insurance

Flexible Scheduling

Paid Time-Off

401k Plan with employer match

Incentive Programs

Extensive Paid Training Program

Emergency Medical Technician Certification

Job summary

National Ambulance seeks a self-motivated individual for an operations role within a family-oriented company providing ambulance services. The position demands multitasking and effective communication skills, along with proficiency in Microsoft Office. Candidates are expected to manage resources efficiently and work independently, ensuring the effectiveness of operations in a fast-paced setting.

Qualifications

• Experience in Microsoft Office required.
• Ability to type at least 40 wpm.
• Driver's License essential.

Responsibilities

• Receiving emergency and non-emergency requests for ambulance service.
• Transmitting orders to suitable response units.
• Completing administrative duties while maintaining urgency.

Skills

Effective communication

Multi-tasking

Attention to detail

Resource management

Teamwork

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

National Ambulance wants you to be a part of our rapidly growing family oriented company that provides emergency and non-emergency ambulance & handicap van services to Greater Springfield. We are looking for a self-motivated individual that is willing to work in our state of the art operations center.

Incumbents are responsible for a wide variety of operation centeractivities;including receiving emergency and non-emergency requests for ambulance service, transmitting orders to suitable response units and completing administrative duties all while maintaining a sense of urgencyin a fast paceoffice setting.

Responsibilities:
• Consistently multi-tasking
• Communicating effectively, both verbally and in writing
• Resource management
• Working independently without direct supervision to accomplish goals
• Scheduling & quality control

The ideal candidate will have:
• Experience in Microsoft Office
• The ability to type at least 40 wpm
• Strong attention to detail
• Reliable transportation
• A positive attitude
• The ability to work in a team
•Willingness for continual learning
• Flexibility, assertiveness& forward thinking

Benefits:
• Health and Dental Insurance
• Flexible Scheduling
• Paid Time-Off
• 401k Plan with employer match
• Incentive Programs
• Extensive Paid Training Program
• Emergency Medical Technician Certification

Requirements:
- Driver's License
- Be able to Speak & Write in English