EMS Communications Dispatcher — Urgent Medical Calls

County Emergency Communications; Port Neches (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Continuing education

Job summary

County Emergency Communications in Neches, TX is seeking an Emergency Medical Dispatcher to support urgent medical responses. Duties include gathering patient data, establishing priorities, and coordinating emergency resources using approved protocols.

The role requires a high school diploma (or equivalent) and may require CPR certification and additional coursework; EMT/paramedic credentials are not universally required. Training or sponsorship may be provided by the employer.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult the vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Job description

County Emergency Communications in Neches, TX is seeking an Emergency Medical Dispatcher to support urgent medical responses. Duties include gathering patient data, establishing priorities, and coordinating emergency resources using approved protocols.

The role requires a high school diploma (or equivalent) and may require CPR certification and additional coursework; EMT/paramedic credentials are not universally required. Training or sponsorship may be provided by the employer.