EMS Communications Dispatcher I

UPMC; Washington (Washington County); On-site; USD 25,000 - 39,000; Full time

Job summary

UPMC Center for Emergency Medicine is seeking a Full-Time Communications Specialist I to join our Ambulance and Chair team. This role supports the STAT MedEvac system by processing service requests via phone, radio, and other channels, dispatching assets, and maintaining logs and records for accurate patient data.

The position offers primarily daylight shifts with 24/7 coverage as needed and requires collaboration with transport teams and referring hospitals while ensuring confidentiality and

Qualifications

• Respond to service requests by phone, radio or other communications methods.
• Assign requests for service to the most appropriate patient transport mode.
• Coordinate communications between transport teams, physicians and hospitals.
• Maintain confidentiality of patient information at all times.
• Document and retrieve information on computer/network systems.

Responsibilities

• Respond to requests by phone, radio or other communication methods.
• Assign requests for service to the most appropriate transport mode (helicopter, fixed wing or ambulance).
• Coordinate communications between transport teams and hospitals.
• Maintain patient information confidentiality at all times.
• Document and retrieve data on computer/network systems.

Tools

Computer/Network Systems

Job description

UPMC Center for Emergency Medicine is seeking a Full-Time Communications Specialist I to join our Ambulance and Chair team. This role supports the STAT MedEvac system by processing service requests via phone, radio, and other channels, dispatching assets, and maintaining logs and records for accurate patient data.

The position offers primarily daylight shifts with 24/7 coverage as needed and requires collaboration with transport teams and referring hospitals while ensuring confidentiality and