EMS Communications Dispatcher - EMT-Basic

Virtua; Camden (NJ); On-site; USD 42,000 - 64,000; Full time

Job summary

Virtua EMS is seeking a dedicated MEDCOM dispatcher to manage radio, phone, and dispatch operations for emergency and non-emergency transports. You will interact with EMS staff, coordinate emergent and non-emergent transportation, and ensure smooth communications across Virtua facilities and contracted partners.

The role requires experience in EMS/911 dispatch, knowledge of NJ regulations, and completion of EMT-Basic training.

Qualifications

• EMS/911 dispatch experience preferred.
• Knowledge of local EMS systems and EMS communications.

Responsibilities

• Properly and professionally operates MEDCOM radios, equipment, and telephones to assure efficient communications for Virtua EMS Field Operations as required by NJ Regulation.
• Receives incoming calls and relays information to the chief or appropriate personnel or facility.
• Complete and monitor phone patches and transfers to support immediate on line medical direction.
• Enters all responses and data into a computer aided dispatch system to ensure standards and guidelines are met. Complies with all established health system and department rules, regulations and procedures.
• Performs all weekly and monthly radio testing as it relates to NJHERN regulations.
• Maintains all testing results and records.
• Assists with coordination of MICU Field Operations as requested by management.
• Acts as a communications/coordination resource for Virtua EMS as necessary.
• Coordinates transportation of emergent and non-emergent patients into and out of Virtua facilities and any contracted facilities.
• Provides medical coordination for Virtua EMS resources in the event of a disaster/high profile incident. Effectively utilizes the MICU disaster recall policy as requested.

Skills

EMS dispatch experience

EMS communications knowledge

Education

High school diploma or equivalent

EMT-Basic training program

Job description

Virtua EMS is seeking a dedicated MEDCOM dispatcher to manage radio, phone, and dispatch operations for emergency and non-emergency transports. You will interact with EMS staff, coordinate emergent and non-emergent transportation, and ensure smooth communications across Virtua facilities and contracted partners.

The role requires experience in EMS/911 dispatch, knowledge of NJ regulations, and completion of EMT-Basic training.