EMS Communications Dispatcher - EMT-Basic

Virtua

Camden (NJ)

On-site

USD 42,000 - 64,000

Full time

14 days+

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Job summary

Virtua EMS is seeking a dedicated MEDCOM dispatcher to manage radio, phone, and dispatch operations for emergency and non-emergency transports. You will interact with EMS staff, coordinate emergent and non-emergent transportation, and ensure smooth communications across Virtua facilities and contracted partners.

The role requires experience in EMS/911 dispatch, knowledge of NJ regulations, and completion of EMT-Basic training.

Qualifications

EMS/911 dispatch experience preferred.
Knowledge of local EMS systems and EMS communications.

Responsibilities

Properly and professionally operates MEDCOM radios, equipment, and telephones to assure efficient communications for Virtua EMS Field Operations as required by NJ Regulation.
Receives incoming calls and relays information to the chief or appropriate personnel or facility.
Complete and monitor phone patches and transfers to support immediate on line medical direction.
Enters all responses and data into a computer aided dispatch system to ensure standards and guidelines are met. Complies with all established health system and department rules, regulations and procedures.
Performs all weekly and monthly radio testing as it relates to NJHERN regulations.
Maintains all testing results and records.
Assists with coordination of MICU Field Operations as requested by management.
Acts as a communications/coordination resource for Virtua EMS as necessary.
Coordinates transportation of emergent and non-emergent patients into and out of Virtua facilities and any contracted facilities.
Provides medical coordination for Virtua EMS resources in the event of a disaster/high profile incident. Effectively utilizes the MICU disaster recall policy as requested.