EMR Support Specialist

Socket.dev; Titusville (FL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

403(b) Retirement Program

Tuition reimbursement

EAP

Job summary

Socket.dev in Titusville, FL seeks an EMR Support Specialist within Health Information Management. The role ensures EMR integrity, acts as super-user for HIM apps, and coordinates forms management while supporting HIM projects and audits.

The position emphasizes data compilation from multiple sources, reporting to stakeholders, and cross-training to back up other HIM operations. Strong analytical and auditing skills are essential.

Qualifications

• Bachelor's degree in HIM or related healthcare technology field.
• 2–3 years of healthcare data analysis, decision support, report writing, or related HIM/IT experience.
• RHIT/RHIA or AHIMA credentials preferred or job-related certificate.

Responsibilities

• Creates reports and validates data to support decision making.
• Develops tools to measure HIM performance and quality metrics.
• Compiles charts for external review and reporting of quality measures.
• Manages forms repository and coordinates Forms Management, troubleshooting FormFast issues.
• Performs quality assurance of scanned documents and routine audits of medical records.

Skills

Healthcare data analysis

Report writing

Auditing medical records

Data compilation and reporting

Education

Bachelor's degree in HIM / Information Technology / Informatics

Tools

FormFast

EMR systems

Job description

Department: Health Information Management

Schedule/Status: 8:00am-4:30pm; Full Time

Standard Hours/Week: 40

General Description: The Electronic Medical Record (EMR) Support Specialist reports to the HIM Operations Manager. The EMR Support Specialist ensures the integrity of the EMR; functions as the super-user for HIM applications as designated; monitors the quality and accuracy of scanned documents; audits medical records for proper form usage; and communicates results to the appropriate parties. The EMR Support Specialist is responsible for compiling, organizing, interpreting and reporting data from multiple sources to various stakeholders; coordinating the forms management program for the system; and supporting various projects related to HIM applications, EMR workflows, coding, and reimbursement. The position shall exemplify the desired Culture of Choice® and philosophies of Parrish Healthcare.

Key Responsibilities:

1. Performs with accuracy day-to-day tasks to support the HIM department including but not limited to creating reports, validating data, compiling data for analysis, and presenting information for decision making.
2. Designs, creates, and identifies tools to determine the current state of the Unbilled, HIM performance tracking, quality tracking, and HIM productivity metrics.
3. Provides support to HIM and other departments by compiling requested charts for external review and reporting of quality measures.
4. Formats, barcodes, and uploads all clinical forms into the form’s repository. Coordinates the Forms Management program, responsible for keeping all forms up to date, cataloged, and in compliance with The Joint Commission and hospital standards. Manages content of forms repository, which includes troubleshooting of any FormFast related technical issues, and contacting vendor if needed.
5. Performs quality assurance of scanned documents to assess accuracy and tracks errors, providing feedback to the HIM Operations Manager.
6. Performs routine audits of medical records and clinical units for proper form usage and inventory for the system.
7. Facilitates the approval processes for forms and order sets using the appropriate virtual committees.
8. Serves as the HIM contact for medical record merges and account cleanup issues.
9. Supports the adoption and implementation of department applications including but not limited to the EMR, HIM applications, coding and CDI applications, and clinical applications; participates on planning and validating workgroups. Cross-trains and functions as a backup to help other areas of HIM Operations as needed.
10. Performs similar or related duties as assigned.
11. Knows fire, disaster and safety procedures and regulations as it pertains to the work area.

Requirements:

Formal Education:

• Bachelors degree required. Degree/Major preferred: HIM, Information Technology/Systems, Informatics, or related healthcare technology field.

Work Experience:

• 2-3 years of healthcare data analysis, decision support, report writing, or related HIM/IT experience required. At least one-year experience in a hospital HIM department strongly preferred.

Required Licenses, Certifications, Registrations:

• Registered Health Information Technician (RHIT), Registered Health Information Administrator (RHIA), or other AHIMA credentials preferred or job-related certificate approved by Human Resources and Health Information Management.

Full Time Benefits:

Eligible to participate in a number of PMC-sponsored benefits, including:

• Benefits Start on Day 1
• Health, Dental and Vision Insurance
• 403(b) Retirement Program
• Tuition Reimbursement/Educational Assistance
• EAP, Flex Spending, Accident, Critical and Other Applicable Benefits
• Annual Accrual of 152 Personal Leave Bank (PLB) Hours