EMR Patient Access Trainer (Full-time / Boulder, CO)

Boulder Medical Center Private Corp; Boulder (CO); On-site; USD 58,000 - 73,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) retirement plan

Paid Time Off (PTO)

Six paid holidays

Job summary

Boulder Medical Center is seeking an EMR Patient Access Trainer to lead training for front-office staff across multiple locations in Colorado. The role is full-time in Boulder, CO, with travel to Louisville, Erie, and Longmont to support onboarding and education on EMR workflows.

Ideal candidates bring 1-2 years in medical front-office roles, strong communication, and Epic EMR experience. You will develop curricula, deliver sessions, and help improve patient access operations across our clinics.

Qualifications

• Bachelor’s degree or equivalent preferred.
• 1-2 years in a medical office, clinic or hospital.
• Epic experience desired.
• Strong EMR knowledge to teach workflows.
• Excellent communication and organizational skills.

Responsibilities

• Deliver instructor-led training for new and existing Patient Access staff.
• Develop training materials, guides, and educational programs.
• Support onboarding, workflow education, and system updates.
• Troubleshoot EMR issues with IT and operational teams.
• Coach end users and promote best practices.

Skills

Communication skills

Presentation skills

Organizational skills

Education

Bachelor's degree

Tools

Epic EMR

Job description

EMR Patient Access Trainer (Full-time / Boulder, CO)

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• Job Tracking ID : ex. 2026-206-KM
• Job Location : Boulder, CO
• Job Level : Mid Career (2+ years)
• Level of Education :
• Job Type : Full-Time/Regular
• Date Updated : 10/02/2026
• Years of Experience : Any
• Starting Date : Invalid Date
• Salary : $$58,000 USD Annually - $$73,000 USD Annually

Job Description

If you're an experienced healthcare front-office professional who enjoys teaching, mentoring, and helping others succeed, this is an opportunity to make a broader impact across our organization. Apply today and help shape the success of Boulder Medical Center's Patient Access teams.

Summary:

Boulder Medical Center is seeking experienced Patient Access, Medical Reception, and front-office healthcare professionals who are passionate about training, mentoring, and supporting the development of others. In this role, you will help onboard, coach, and educate Patient Access staff while serving as a subject matter expert for front-office workflows and EMR best practices. This is a full-time, benefit-eligible position based in Boulder, CO, with travel between our Boulder, Louisville, Erie, and Longmont locations.

In this role, you'll partner with our Patient Access (Medical Receptionist) teams to deliver training, develop educational resources, support EMR workflows, and help ensure staff are confident and successful in using our electronic medical record systems. This is an excellent opportunity for someone who enjoys teaching, mentoring, problem-solving, and improving healthcare operations.

Who We're Looking For

You may be a great fit if you:

• Have experience working in a medical receptionist, patient access, or front-office healthcare role.
• Enjoy training, mentoring, and helping others learn new skills.
• Are often the person coworkers turn to for questions and guidance.
• Have strong EMR knowledge and can teach workflows clearly and confidently.
• Enjoy improving processes and supporting team success.

Key Responsibilities

• Training & Education
  • Deliver instructor-led training for new and existing Patient Access staff.
  • Support onboarding, workflow education, and system updates.
• Curriculum Development
  • Develop training materials, guides, and educational programs.
  • Maintain training documentation and learning resources.
• User Support
  • Partner with IT and operational teams to troubleshoot system issues.
  • Provide ongoing coaching and support to end users.
• Communication & Change Management
  • Coordinate communication regarding EMR updates, upgrades, and downtime procedures.
  • Support adoption of new workflows and best practices.
• Continuous Improvement
  • Analyze workflow and system data to identify opportunities for improvement.
  • Assist with process enhancement initiatives.

Experience and Skills

• Excellent communication, presentation, and organizational skills.
• Ability to work independently and prioritize competing responsibilities.
• Passion for teaching and helping others succeed.

Education

• Bachelor’s degree or equivalent combination of experience and/or education, preferred.

Previous Experience

• 1-2 years’ experience in a medical office, clinic or hospital.
• Epic experience desired.

• Strong computer skills and proficiency with electronic medical records (EMR), Epic experience desired
• Prior training, education, or onboarding experience.

Job Perks

• Day schedule, Monday-Friday
• Medical, dental, and vision insurance
• Flexible Spending Accounts (FSA)
• Company-paid life insurance
• 401(k) retirement plan
• Paid Time Off (PTO)
• Six paid holidays annually
• Exposure to both primary and specialty care environments

Hiring Salary Range

• Salary range should be $58,000-$73,000

About Us

Boulder Medical Center (BMC) is a local, independent, and physician-owned medical group with over 20 primary and specialty care departments, 90 providers, and 325+ clinical and support professionals. Since our founding by 10 physicians in 1949, we have grown and evolved to meet the needs of Boulder County and beyond.

We currently have clinics located in Boulder (2 locations), Louisville, Longmont, and Erie.

IMPORTANT: APPLICANTS PLEASE READ

Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, marital status, ancestry, physical or mental disability, veteran status or sexual orientation. Solely to help us comply with federal and state Equal Opportunity record keeping, reporting, and other legal requirements, we request that you complete this data information questionnaire.

PLEASE NOTE:

Refusal to complete this information will not subject any applicant or employee to adverse treatment. The information that you provide will be recorded and maintained in a confidential file, separate from all other records. This information will not be used in consideration for your employment.

Disability

• Alcohol or other substance use disorder (not currently using drugs illegally)
• Blind or low vision
• Cancer (past or present)
• Cardiovascular or heart disease
• Celiac disease
• Cerebral palsy
• Deaf or hard of hearing
• Diabetes
• Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
• Epilepsy or other seizure disorder
• Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
• Intellectual or developmental disability
• Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
• Missing limbs or partially missing limbs
• Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, legbrace(s) and/or other supports
• Nervous system condition, for example, migraine headaches, Parkinson's disease, multiplesclerosis (MS)
• Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
• Partial or complete paralysis (any cause)
• Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
• Yes, I Have A Disability, Or Have A History/Record Of Having A Disability
• No, I Don't Have A Disability, Or A History/Record Of Having A Disability
• I don't wish to answer

Gender

• Male
• Female
• I Decline To Answer

Ethnicity

• Hispanic or Latino (Persons of Mexican, Puerto Rican, Cuban, South or Central America, or other Spanish culture or origin, regardless of race)
• White or Caucasian (Not Hispanic or Latino) - Persons having origins in any of the original peoples of Europe, the Middle East or North Africa.
• Black or African American (Not Hispanic or Latino) - Persons having origins in any of the black racial groups of Africa.
• American Indian or Alaskan Native (Not Hispanic or Latino) - Persons having origins in any of the original people of North and South America and maintain cultural identification through tribal affiliation or community recognition.
• Asian (Not Hispanic or Latino) - Persons having origins in the Far East, Southeast Asia or the Indian subcontinent including Cambodia, China, India, Japan, Korea, Malaysia, Pakistan, the Philippine Islands, Thailand and Vietnam.
• Native Hawaiian or Other Pacific Islander (Not Hispanic or Latino) - Persons having origins in Hawaii, Guam, Samoa or other Pacific Islands.
• Two or More Races (Not Hispanic or Latino) - All persons who identify with more than one of the above five race categories.
• I Decline