EMR/EHR Training & Onboarding Coach

ArchWell Health; Tampa (FL); On-site; USD 55,000 - 90,000; Full time

Job summary

ArchWell Health is seeking a Market Support Champion to lead orientation, onboarding, and training for colleagues. You will partner with Market Leadership, Continuous Improvement, and Learning & Development to drive learning initiatives aligned with organizational goals.

You will serve as the in-market expert and support ongoing training, travel within the market as needed, and promote a culture of continuous learning and improvement across centers.

Qualifications

• Bachelor's degree or equivalent experience preferred.
• Experience delivering formal and informal training.
• Experience in project management and record-keeping preferred.
• Clinical knowledge preferred; experience as Medical Assistant or RN to guide training using clinical tech.

Responsibilities

• Serve as in-market SME and eCW Super User for center roles.
• Facilitate training and onboarding sessions to ensure role understanding.
• Collaborate with stakeholders to deliver role-specific training.
• Support new hires through onboarding process.
• Assess training effectiveness and identify opportunities for improvement.
• Observe market adoption of ArchWell Health standards and report findings.

Skills

Strong communication

Interpersonal skills

EMR systems knowledge

Training delivery

Change management

Presentation skills

Learning governance

Education

Bachelor's degree or related field

Tools

EMR systems

Job description

ArchWell Health is seeking a Market Support Champion to lead orientation, onboarding, and training for colleagues. You will partner with Market Leadership, Continuous Improvement, and Learning & Development to drive learning initiatives aligned with organizational goals.

You will serve as the in-market expert and support ongoing training, travel within the market as needed, and promote a culture of continuous learning and improvement across centers.