EMR/EHR Trainer

Txhealthcare; Fort Worth (TX); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Flexible spending account

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

Texas Health Care PLCC is seeking an experienced Medical Assistant to support training and hands-on deployment of NextGen EHR at our clinics in North Texas. You will deliver orientation, on-live onboarding, and post-live guidance to physicians, providers, and office staff on best practices for PMGNTX EHR software.

Responsibilities include diagnosing user issues, participating in major upgrades, and providing first- and second-level support to internal system users.

Qualifications

• Three years of clinical experience as a Medical Assistant.
• Strong knowledge of ambulatory practice workflows and medical terminology.
• Understanding of HIPAA rules and privacy.
• Ability to interact positively with diverse staff and providers.

Responsibilities

• Deliver in-person onboarding and training to staff on EHR best practices.
• Respond to user issues, diagnose problems, and follow up with solutions.
• Participate in upgrades and testing as needed.
• Provide day-to-day customer support to providers and staff at clinics.

Skills

Medical Assistant

Ambulatory workflows

HIPAA compliance

Interpersonal skills

Tools

NextGen Enterprise

Job description

Career Opportunities with Texas Health Care PLCC

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This position works under the direction of the Workflow Manager. He/She will facilitate in-person classroom training, deployment, and support of NextGen EHR applications for providers and front and back office staff. This position is also responsible for providing day-to-day customer-focused first-level application and technical support as well as second-level support to internal system users at the Central Business Office and remote clinics.

Primary Job Duties:

• Deliver orientation, pre-live onboarding, and post-live training to physicians, providers and office staff on the PMGNTX Best Practice processes and EHR Software
• Respond to, and diagnose, problems through discussions with users, including problem recognition, research isolation, resolution and follow-up steps.
• Participate in major upgrades/updates/testing as needed
• Provide day-to-day customer support to providers, remote office users and internal users

Minimum Qualifications:

• Three years of clinical experience working as a Medical Assistant
• Strong knowledge of ambulatory practice workflows as well as extended medical terminology.
• Experience with NextGen Enterprise a plus
• Strong interpersonal skills to interact positively and productively with a variety of personnel
• Ability to work in a very fast-paced and changing work environment..
• Must comply with HIPAA rules and regulations.
• Must have a valid driver’s license
• Must have reliable form of transportation and be willing to travel to clinics in North Texas
• Must be able to be on their feet for up to 8 hours at a time.
• Must be punctual and be able to adapt to varying schedules as needed

THIS IS NOT A REMOTE OPPORTUNITY

Job Type: Full-time

• 401(k)
• 401(k) matching
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• Fort Worth, TX 76107: Reliably commute or planning to relocate before starting work (Required)