EMR & Applications Support Analyst

Borland Groover; Pineland Gardens (FL); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health Insurance

401K Retirement Plan

Education and Tuition Reimbursement

Job summary

A leading gastroenterology provider in Pineland Gardens is seeking an Applications Support Analyst. This role involves providing front-line support for clinical applications, troubleshooting issues, and assisting in maintaining the EMR systems. The ideal candidate will have over 2 years of experience in application support, a strong understanding of patient management workflows, and excellent communication skills. Join the team to contribute to exceptional patient care in a collaborative environment.

Qualifications

• 2+ years of application support or help desk experience.
• Understanding of patient management and EMR concepts.
• Strong customer service mindset with calm communication.

Responsibilities

• Provide end-user support for applications and troubleshoot issues.
• Create user documentation and training materials.
• Participate in after-hours support and on-call schedule.

Skills

Microsoft Office

Troubleshooting

Customer Service

End-User Support

Education

High school diploma or equivalent

Tools

NextGen

Luma Health

Job description

A leading gastroenterology provider in Pineland Gardens is seeking an Applications Support Analyst. This role involves providing front-line support for clinical applications, troubleshooting issues, and assisting in maintaining the EMR systems. The ideal candidate will have over 2 years of experience in application support, a strong understanding of patient management workflows, and excellent communication skills. Join the team to contribute to exceptional patient care in a collaborative environment.