Employment Specialist IPS (Finance)
The Employment Specialist IPS is responsible for developing employer partnerships to identify job opportunities, market skills and strengths of job seekers, address employer needs, and organizational cultures to assist individuals in reaching their goal of community employment.
Responsibility Level: Implements strategies to achieve organizational goals. Sustains policies, procedures, and programs. Typically works on projects and tasks spanning 3 - 12 months.
Principal Duties:
- Project and Change Management: Plans and manages own work to complete routine responsibilities and special assignments. Serves as a team member or subject matter expert on projects. Communicates appropriately about changes and follows through on learning and skill development.
- Problem Solving: Works under general supervision, reviews work regularly. Uses skills to solve routine problems, identify root causes, interpret data, and resolve issues.
- Technical Skills: Applies fundamental professional principles and skills, working in compliance with established procedures.
- Community Engagement: Acts as an ambassador for Goodwill in the community and participates in volunteer opportunities.
- Employer Partnerships: Develops partnerships to identify and customize job opportunities for individuals.
- Market Skills and Program Support: Markets individual strengths and supports services, liaising with employers and agencies to develop job opportunities.
- Collaboration: Works with individuals and teams to develop and implement plans for community employment or supported education.
- Cross-Unit Collaboration: Builds relationships across Goodwill units to pursue job leads and cross-sell services.
- Caseload Management: Organizes weekly activities to manage 20-30 individuals, providing placement and retention services.
- Record Keeping: Maintains necessary records, including progress reports and client entries.
- Counseling and Guidance: Provides support in career exploration, advocacy, grooming, financial literacy, job seeking, problem-solving, and community resources. Acts as a case manager.
- On-the-Job Support: Assists newly employed individuals with orientation, provides job coaching, and gathers employer feedback for retention services.
- Job Retention Services: Delivers systematic instruction to address problematic behaviors or work conditions.
- Educational Support: Offers techniques to meet workplace needs to consumers, families, referral sources, and employers.
- Communication: Builds professional relationships with referral and funding sources for coordinated services.
- Community Outreach: Promotes Goodwill programs through fairs, employer outreach, site visits, and events to educate and support business development.
- Employer Support: Provides ongoing training and support to employers.
- Work Environment: Maintains a safe, orderly workplace.
- Additional Duties: Completes other responsibilities as assigned.
Requirements:
- Bachelor's Degree required with at least 1 year of experience.
- Valid Wisconsin Driver's license, vehicle, and insurance coverage.
- Effective computer skills for reporting, communication, and information gathering.
Core Cultural Competencies:
- Customer Focus: Anticipates and meets customer needs, seeking ways to improve service and following up to ensure satisfaction.
- Values Differences: Respects diverse perspectives and backgrounds, behaving sensitively and challenging stereotypes.
- Effective Communication: Shares clear, professional information and listens actively.
- Situational Adaptability: Adapts responses to changing needs and conditions, monitoring effectiveness and adjusting as needed.
- Drives Results: Demonstrates determination to achieve results, setting high standards and overcoming obstacles.
- Ensures Accountability: Takes responsibility for work successes and failures, monitoring progress and following through.
Physical/Sensory Demands: Occasionally lifts/moves up to 20 pounds, moves about to accomplish tasks, remains stationary, uses hands and vision for computer work, and communicates verbally. Travel required.
Salary placement considers education, experience, internal equity, market demands, and other criteria. Incentive participation is possible but not guaranteed. Benefits include medical, dental, vision, disability, life insurance, retirement, PTO, and others, varying by employment category.
(SEW)
Equal Opportunity Employer