Employment Specialist

EDSI; Cape Girardeau (MO); On-site; USD 45,000; Full time

Job summary

A leading company, EDSI, is seeking an Employment Specialist in Cape Girardeau. This position involves assisting jobseekers with gaining and retaining employment, providing case management, and facilitating connections between employers and workforce participants. Ideal candidates will possess a bachelor's degree in a related field and have strong communication skills.

Qualifications

• Preferred experience in Career counseling or Case Management.
• Strong verbal and written communication skills required.
• Valid Driver’s License and insured automobile are necessary.

Responsibilities

• Provide comprehensive case management and follow-up to ensure positive outcomes.
• Market and promote EDSI services through various channels.
• Contact employers to schedule meetings and develop business leads.

Skills

Communication

Case Management

Customer Service

Education

Bachelor’s degree in Education, Social Work, or Human Resources

Tools

Microsoft Office

Job description

Overview

Salary: $45,000/year

Scope of Position:

Employment Specialists provide assistance and support in all areas related to gaining and/or retaining employment and career advancement. This position acts as a liaison between local employers and program participants. Employment Specialists match jobseekers desiring suitable and sustainable employment and/or training, with employers; all while providing an excellent customer experience and maintaining compliance with Federal, State, and local policies and procedures

Responsibilities

Essential Functions:

• Provide consistent and comprehensive case management and follow-up to ensure positive outcomes and goals are met as required by contract, which includes but is not limited to:
• Determine WIOA eligibility and complete required documentation for enrollment
• Provide case management to participants and assist in eliminating barriers to gaining and retaining employment
• Work with the team to develop employer strategies that result in work-based learning, job placement, and employer services
• Provide referrals to appropriate community service or social service agencies
• Prepare and deliver customized presentations/workshops to jobseekers
• Collect documentation to attain performance goals
• Provide great customer service to all customers (jobseekers/employers/partners) in the workforce system
• Market and promote all services under EDSI-related grants through Missouri Job Centers
• Learn and implement Federal, State, and local policies and procedures related to EDSI, WIOA, and other contracted grants
• Contact employers by phone, referral, or in-person to schedule face-to-face meetings
• Introduce employers to Missouri Job Center services and available training programs
• Develop a network for potential business leads and reconnect employers who no longer utilize services
• Review participant employment skills and match with active positions in MoJobs
• Represent EDSI at conferences, meetings, and targeted social functions as required
• Work under the guidance of supervisor to implement the regional vision
• Perform other duties as assigned

Qualifications

Education and Experience Requirements:

· Career counseling or Case Management experience preferred

· Ability to prioritize tasks and document visits and contacts

· Ability to demonstrate strong verbal and written communication skills

· Ability to maintain flexibility as needs of contract or contractor require

· Bachelor’s degree in Education, Social Work, Human Resources, or a related area preferred

· Knowledge of Microsoft Office programs

· Valid Driver’s License and an insured automobile are required