Employment Services Supervisor - OPWDD Program

Access: Supports for Living; City of Middletown (NY); On-site; USD 28,000 - 37,000; Full time

Job summary

Access: Supports for Living in Middletown, NY is seeking a supervisor for Employment Services to onboard and train staff, supervise daily activities, and support positive outcomes for program participants. The role emphasizes hands-on coaching, timely documentation, and collaboration with funding sources.

Responsibilities include conducting staff trainings, maintaining accountability, and ensuring compliance with documentation standards while supporting a small caseload and providing back-up

Qualifications

• Leadership, communication, and ability to multitask in a fast-paced environment.
• Experience with population of individuals with disabilities is preferred.
• Supervisory experience is required or strongly preferred.

Responsibilities

• Onboards/trains new Employment Services staff and helps staff refine their skills to improve outcomes.
• Provides training, supervision, and works alongside staff to ensure positive program outcomes.
• Verifies daily entries/case notes and timeliness of documentation; conducts audits as needed.

Skills

Leadership

Communication

Multi-tasking

Adaptability

Education

Bachelor’s Degree in Human Service Field

Job description

Do Work That Matters. In a Culture That Means It.

Be part of a team that values connection, accountability, and real impact.

Why Access?

Because how we work matters just as much as what we do. At Access, our Culture Playbook isn’t a poster on the wall – it’s how we show up for each other and for the people we support.

You’ll Be Part Of a Team That Is

• Clear about expectations
• Supportive and accountable
• Focused on outcomes that matter to people.

Location: Middletown, NY

Pay Rate: $23.00 per hour + Benefits Package

Hours: Monday-Friday 8:30AM-5:00PM (40hrs)

Overview Of Primary Responsibilities

Participates in onboarding, as well as supervising and training new employment services staff. Other responsibilities include daily note taking, frequent meeting attendance, and providing support to staff.

Primary Functions

• On boards/trains new Employment Services staff; helps staff refine their skills so they can improve outcomes
• Ensures positive program outcomes by providing training, supervision, and by working side-by-side with staff
• Verifies that staff submit: daily entries/case notes contemporaneously; all documentation is submitted by due date and conducts periodic audits for timeliness, clarity and accuracy
• Maintains relationship/communication with funding sources and with other Employment Services staff throughout the agency
• Maintains list of staff caseloads and assigns new individuals appropriately
• Attends Life Plan Meetings and submits timely Staff Action Plans
• Evaluates staff performance adhering to ASFL’s performance evaluation process and timetable
• Ensures staff are up to date on all mandatory trainings
• Provides supported employment supports to a minimal caseload providing back up to the staff
• Other duties as assigned

Additional Functional / Organizational Support

• Assignments may be determined at a future date

Qualifications And Attributes

• Leadership skills
• Excellent communication skills and the ability to multi- task
• Able to adapt and work in a fast-paced environment

Education And Experience

• Bachelor’s Degree in the Human Service Field
• Experience with population of Individuals with disabilities
• Supervisory experience

Physical Characteristics

These physical demands are representative of the physical requirements necessary for an employee to perform the job's essential functions successfully. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of the position, which are reviewed in each case.

• Must be capable to sit or stand in front of a computer for long-periods of time
• Able to work in open space floor plan
• Must be capable to move throughout work day (and follow individuals throughout the community)
• Work alongside co-workers within 3 feet
• Must be able to move in tight spaces
• Occasional lifting of > _25+ pounds

An Equal Opportunity Employer, including disability and Veterans