Employment Services Specialist 2026-02512

State of Wyoming; Cheyenne (WY); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Vacation & leave

Retirement plans

Flexible schedules

Meaningful work

Job summary

The State of Wyoming is seeking a Workforce Specialist in Cheyenne to provide employment and training services and case management across federally funded programs. You will assess participant needs, determine eligibility, develop individualized service plans, and coordinate services to support education and employment goals.

This full-time role offers comprehensive benefits and requires a Bachelor’s degree (Business or Human Services) with 0–1 year of related experience.

Qualifications

• Bachelor's Degree (typically in Business or Human Services).
• Experience in case management and employment services is preferred.
• Familiarity with federal/state workforce programs and reporting.

Responsibilities

• Provide case management across assigned federally funded workforce programs, applying the eligibility, service delivery, documentation, and reporting requirements of each program.
• Interview and assess individuals to identify employment goals, skills, education, work history, and barriers to employment.
• Determine and document program eligibility and identify opportunities for appropriate co-enrollment and coordinated services.
• Develop individualized employment or service plans with participants, establish achievable action steps, and update plans as needs and circumstances change.
• Provide career exploration, job search assistance, employment readiness, referrals, and other services appropriate to participant needs and program requirements.
• Coordinate education, occupational training, work experience, on-the-job training, and supportive services as authorized by the assigned program.
• Monitor participation and progress, address barriers, and provide follow-up services to support successful completion, employment, and job retention.
• Maintain timely and accurate case notes, service records, eligibility documentation, and outcome information in the department’s management information system.
• Prepare and review service agreements, payment requests, and supporting documentation to ensure expenditures align with approved services and program requirements.
• Build relationships with employers, education and training providers, and community partners to coordinate services and develop employment opportunities.
• Support program monitoring and performance reporting by documenting services, skill gains, credentials, employment, and other required outcomes.

Skills

Case management

Interviewing

Coordination of services

Communication

Education

Bachelor's Degree

Tools

Management information systems

Office software

Job description

Description And Functions

General Description: The Workforce Specialist provides employment and training services and case management for individuals served by the Cheyenne Workforce Center across federally funded workforce programs administered by the Wyoming Department of Workforce Services. The position assesses participant needs, determines eligibility, develops individualized employment and service plans, coordinates services, and monitors progress toward education, training, and employment goals.

Working for the State of Wyoming offers more than a paycheck. Our total compensation package includes:

• Comprehensive health, dental, and vision insurance
• Paid vacation, sick leave, FMLA, and holidays
• Retirement - Pension and 457B plans that help you build a secure future
• Flexible schedules and work-life balance options
• Meaningful work that makes a difference for Wyoming communities and MUCH MORE!

Human Resource Contact: [e-mail]

ESSENTIAL FUNCTIONS

• Provide case management across assigned federally funded workforce programs, applying the eligibility, service delivery, documentation, and reporting requirements of each program.
• Interview and assess individuals to identify employment goals, skills, education, work history, and barriers to employment.
• Determine and document program eligibility and identify opportunities for appropriate co-enrollment and coordinated services.
• Develop individualized employment or service plans with participants, establish achievable action steps, and update plans as needs and circumstances change.
• Provide career exploration, job search assistance, employment readiness, referrals, and other services appropriate to participant needs and program requirements.
• Coordinate education, occupational training, work experience, on-the-job training, and supportive services as authorized by the assigned program.
• Monitor participation and progress, address barriers, and provide follow-up services to support successful completion, employment, and job retention.
• Maintain timely and accurate case notes, service records, eligibility documentation, and outcome information in the department’s management information system.
• Prepare and review service agreements, payment requests, and supporting documentation to ensure expenditures align with approved services and program requirements.
• Build relationships with employers, education and training providers, and community partners to coordinate services and develop employment opportunities.
• Support program monitoring and performance reporting by documenting services, skill gains, credentials, employment, and other required outcomes.

Preferences / Agency Requirements

Preference may be given to candidates with client case management experience.

Preference may be given to candidates with experience working in state and federal programs.

Preference may be given to candidates with customer service experience.

Preference may be given to candidates with experience building and maintaining relationships with community partners.

• Must have a valid driver's license.

Knowledge

• Knowledge of case management principles, participant assessment, individualized service planning, and strategies for addressing barriers to employment.
• Knowledge of workforce development services, career pathways, labor market information, and community resources.
• Ability to learn, interpret, and apply federal and state program requirements, including eligibility, allowable services, documentation, confidentiality, and performance reporting.
• Skills in interviewing participants, identifying strengths and needs, and developing achievable education, training, and employment goals.
• Ability to manage a varied caseload, prioritize responsibilities, meet deadlines, and maintain consistent participant follow-up.
• Skill in maintaining accurate case notes, participant records, service agreements, and payment documentation using electronic case management systems.
• Ability to coordinate services across programs and partners, identify appropriate co-enrollment opportunities, and avoid duplication of services or expenditures.
• Skills in outreach, relationship building, and communicating available services to individuals and community organizations.
• Skills in engaging employers, identifying hiring needs, and developing employment, work experience, and training opportunities.
• Ability to communicate clearly through conversations, correspondence, presentations, and written documentation.
• Ability to work effectively with individuals from varied backgrounds, respond respectfully to challenging situations, and maintain professional boundaries.
• Skills in problem-solving, sound judgment, and adapting service plans when participant needs or circumstances change.
• Ability to use computers, office software, and management information systems to document services, track progress, and support reporting.
• Ability to work independently and collaboratively, accept feedback, and adjust to changing program assignments and priorities.

Minimum Qualifications

Bachelor's Degree (typically in Business or Human Services)

Experience

0-1 year of progressive work experience (typically in Business or Human Services)

OR

Education & Experience Substitution: 3-4 years of progressive work experience (typically in Business or Human Services)

Certificates, Licenses, Registrations

None

Physical Working Conditions

• Some travel may be required.

Notes

• FLSA: Non-Exempt
• The Wyoming Department of Workforce Services (DWS) uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.
• Former State of Wyoming employees, who are rehired within 31 days from their previous employment, will be required to reimburse the State of Wyoming for all Vacation and Sick leave compensation received upon separation.
• Offers of employment will be contingent upon successfully completing a background check.

Supplemental Information

• Click here to view the State of Wyoming Classification and Pay Structure.
• Click here to view the State of Wyoming total Compensation Calculator.
• URL: http://agency.governmentjobs.com/wyoming/default.cfm

The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities.

Working for the State of Wyoming means more than a job — it’s a stable, rewarding career that lets you make a difference while enjoying a great quality of life.

Employees Enjoy

• Comprehensive health coverage – medical, dental, and vision plans for you and your family
• Voluntary Benefits – including life insurance for you and family members, ambulance, pet insurance, short/long-term disability, flex spending and health savings accounts
• Multiple retirement options – including the Wyoming Retirement System and a 457B account, helping you plan for long-term financial security
• Generous paid leave and flexible schedules – vacation, sick leave, paid FMLA and 9 paid holidays each year
• Public Service Loan Forgiveness eligibility – for those with qualifying student loans
• Training and professional development – to support your career growth and advancement
• Employee Assistance Program – Includes paid short-term counseling, legal, financial and work-life benefits and select employee discounts
• Wellness Program – Earn paid time off and incentives by focusing on your personal health

Know your full value. Your paycheck is only part of the picture. The State of Wyoming offers a Total Compensation Calculator that shows the full value of your salary plus benefits, so you can clearly see what your complete compensation package looks like.

Explore your total compensation: https://compensationcalculator.wyo.gov/

WORKING FOR THE GREATEST STATE IN THE NATION - Wyoming offers a lifestyle you can’t find anywhere else — wide-open spaces, clean air, friendly communities, year-round recreation, and no state income tax.