Employment Services Manager

Achieve; City of Cortland (NY); On-site; USD 32,000 - 39,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Retirement

Company-paid life and disability

33 days PTO annually

Job summary

ACHIEVE is seeking an Employment Services Manager to lead community-based employment and prevocational services for individuals with disabilities in Cortland, NY. You will ensure compliance with Medicaid, HCBS Waiver, and funding requirements while employing person-centered approaches to service delivery.

You will develop action plans, supervise staff, coordinate with counselors, and build partnerships with local businesses to promote inclusive employment.

Qualifications

• Bachelor's degree in vocational rehabilitation or related Human Services field or equivalent experience.
• Valid driver’s license and ability to meet agency insurance requirements.
• Knowledge of employment services, workforce development, or disability services is preferred.

Responsibilities

• Oversee delivery of community-based employment and prevocational services.
• Develop, implement, and monitor individualized employment action plans.
• Deliver employment supports using person-centered approaches.
• Coordinate with vocational counselors and plan meetings.
• Build partnerships with community businesses to promote inclusive employment.
• Supervise staff and review timesheets, leave requests, and overtime.
• Complete OPWDD documentation including DDP1s and DDP2s.
• Provide staff training, onboarding, and ongoing development support.
• Manage recruitment, supervision, and performance of department staff.
• Conduct outreach to expand partnerships and program awareness.
• Support NYSID processes and maintain contract records.

Education

Bachelor’s degree in vocational Rehabilitation or related Human Services field

High School Diploma/GED with significant relevant experience

Job description

Description

Employment Services Manager

Schedule: Full-time
Wage: $23.00 – 28.00 / hr
Location: Cortland, NY

Benefits: Medical, dental, vision, retirement, company-paid life and disability coverage, optional voluntary plans, and 33 days of PTO annually for eligible full-time employees.

Why Join ACHIEVE

At ACHIEVE, you’ll do more than just a job, you’ll build a meaningful career while making a real impact. Join a mission-driven organization dedicated to person-centered services that support individuals with intellectual and developmental disabilities.

Job Description

The Employment Services Manager oversees the delivery of community-based employment and prevocational services for individuals with disabilities. This role ensures services are provided using person-centered approaches while maintaining compliance with Medicaid, HCBS Waiver, ACCES-VR, and other funding requirements. Responsibilities include:

• Develop, implement, and monitor individualized employment action plans
• Deliver employment supports using strength-based, person-centered approaches
• Communicate with individuals served, vocational counselors, and coordinate planning meetings
• Build and maintain partnerships with community businesses to promote inclusive employment
• Serve as a professional role model for individuals receiving services
• Supervise staff, including reviewing time sheets, leave requests, and overtime
• Complete and review staff performance evaluations
• Provide staff training, onboarding, and ongoing development support
• Complete required OPWDD documentation, including DDP1s and DDP2s
• Review and approve Life Plans
• Manage recruitment, supervision, and performance of department staff
• Conduct outreach to expand community partnerships and program awareness
• Support NYSID processes, including applicant screening and employer coordination
• Maintain contract records, documentation, and reporting requirements
• Provide on-site training, coaching, and issue resolution for employment placements
• Deliver backup direct services including job coaching and prevocational services

What We Are Looking For

• Bachelor’s degree in vocational Rehabilitation or related Human Services field
• OR
• High School Diploma/GED with significant relevant experience

Requirements

• Bachelor's degree in vocational rehabilitation or related Human Services field -or- High School Diploma/GED with significant relevant experience
• Valid driver’s license meeting agency insurance requirements
• Knowledge of employment services, workforce development, or disability services preferred