Residence Manager

Achieve; City of Cortland (NY); Sur place; USD 29 000 - 41 000; Plein temps

Avantages offerts par ce poste

PTO 33 days

Medical insurance

Dental insurance

Vision insurance

Life insurance

Résumé du poste

ACHIEVE seeks a Residence Manager to oversee day-to-day operations of residential programs in Cortland County, ensuring quality care, safety, and regulatory compliance. The role includes supervising staff, managing schedules, and maintaining essential documentation.

You will lead interdisciplinary meetings, promote person-centered care, and coordinate with families and agencies to support meaningful outcomes.

Qualifications

• Associate degree with 3 years in OPWDD or similar human services setting
• Must be able to lift up to 50 pounds
• Valid driver’s license acceptable to agency

Responsabilités

• Oversee day-to-day operations of assigned residential programs, ensuring quality care, health and safety, and compliance with OPWDD and agency standards
• Supervise, coach, and evaluate staff, including hiring support, scheduling, payroll approvals, and ongoing performance management
• Develop and maintain staff schedules to ensure program coverage, including 24/7 on-call rotation
• Ensure completion and accuracy of program documentation, including Life Plans, ISP/SAP/habilitation plans, notes, and billing records
• Lead interdisciplinary meetings and communicate with families, guardians, and service providers
• Promote person-centered practices by supporting independence, choice, and meaningful outcomes for individuals served
• Monitor program compliance, address incidents or safety concerns, and participate in investigations as required
• Maintain trainings and certifications (CPR, First Aid, SCIP) and support ongoing professional development
• Maintain effective communication with internal teams, leadership, and community partners

Connaissances

Staff supervision

Scheduling

Regulatory compliance

Formation

Associate degree

Description du poste

Description

Residence Manager - Position Summary

Schedule: Full time, Monday-Friday 8a-4p, Flexible hours as needed on evenings/weekends

Wage: $25.18 hour

Location: Cortland County

Benefits: Up to 33 days of PTO the first year, medical, dental, vision, life insurance, and more

Why Join ACHIEVE

At ACHIEVE, you’ll do more than just a job, you’ll build a meaningful career while making a real impact on your community. Join a mission-driven team where you can support individuals in achieving independence, develop valuable skills, and grow in a

collaborative, supportive environment.

Residence Manager Key Responsibilities

• Oversee day-to-day operations of assigned residential programs, ensuring quality care, health and safety, and compliance with OPWDD and agency standards
• Supervise, coach, and evaluate staff (Assistant Residence Managers and Direct Support Professionals), including hiring support, scheduling, payroll approvals, and ongoing performance management
• Develop and maintain staff schedules to ensure appropriate program coverage, including participation in a 24/7 on-call rotation
• Ensure completion, accuracy, and compliance of all program documentation, including Life Plans, ISP/SAP plans, habilitation plans, notes, and billing records
• Lead and participate in interdisciplinary meetings, case conferences, and communication with families, guardians, and service providers
• Promote person-centered practices by supporting independence, choice, and meaningful outcomes for individuals served
• Monitor program compliance, identify and address incidents or safety concerns, and participate in investigations as required
• Ensure staff complete required trainings and maintain certifications (e.g., CPR, First Aid, SCIP), while supporting ongoing professional development
• Maintain effective communication with internal teams, leadership, and community partners to support consistent service delivery

Requirements

• Associate degree and 3 years of experience in OPWDD or a similar human services setting, or an equivalent combination of education and experience
• Must physically be able to perform required certifications and lift fifty (50) pounds
• Possess a valid driver’s license acceptable to the agency’s insurance carrier guidelines