Employment Services Coordinator / Case Manager

Jimmy Jazz; New York (NY); On-site; USD 105,000 - 110,000; Full time

Benefits offered by this job

Comprehensive benefits

Generous PTO

On-site role

Job summary

Jimmy Jazz seeks an Employment Services Coordinator / Case Manager to support individuals in employment programs. You will coordinate community service placements, provide case management, and help clients overcome barriers to employment.

Responsibilities include assessing participants, connecting them to resources, maintaining documentation, and promoting program compliance. On-site, full-time role with comprehensive benefits and PTO.

Qualifications

• Bachelor's degree in Social Work, Human Services, Psychology, Counseling, or related field; equivalent experience may be considered.
• 2-3 years of experience in case management, workforce development, or human services.
• Knowledge of public assistance programs (e.g., SNAP) is a plus.
• Strong interpersonal, organizational, and problem-solving abilities.
• Excellent written and verbal communication skills.

Responsibilities

• Provide comprehensive case management through ongoing assessment, goal setting, and individualized service planning.
• Identify and address barriers to participation, employment, or training.
• Connect participants with housing, food, healthcare, childcare, transportation, and other resources.
• Help participants maintain eligibility for SNAP and other benefits by ensuring compliance.
• Coordinate community service placements aligned with goals and skills.
• Maintain accurate case files and documentation per requirements.
• Track placements, participation, and outcomes; prepare performance reports.
• Develop partnerships with community organizations and employers to identify opportunities.

Skills

Interpersonal communication

Organizational skills

Problem-solving

Partnership development

Written and verbal communication

Education

Bachelor's degree in Social Work or related field

Tools

Microsoft Office

Case management databases

Job description

• Location 3001 W 37TH ST STE 2,Brooklyn, NY, 11224-1488,United States
• Base Pay $105,000.00 - $110,000.00 / Year

Description

The Employment Services Coordinator / Case Manager is responsible for supporting individuals participating in employment and workforce development programs by coordinating community service placements, providing comprehensive case management, and assisting participants in overcoming barriers to employment. This role develops and maintains partnerships with community organizations, connects participants to volunteer and employment opportunities, monitors program compliance, and provides individualized support to help clients achieve greater economic self-sufficiency.

Job Responsibilities:

• Provide comprehensive case management services to program participants through ongoing assessment, goal setting, and individualized service planning.
• Identify and address barriers that may interfere with successful program participation, employment, or training.
• Connect participants with supportive services, including housing, food assistance, healthcare, childcare, transportation, and other community resources.
• Assist participants in maintaining eligibility for SNAP and other public benefits by ensuring compliance with program requirements.
• Support clients in accessing emergency financial assistance and other available resources when appropriate.
• Maintain regular contact with participants to monitor progress and provide ongoing guidance and encouragement.
• Develop, establish, and maintain relationships with community organizations and volunteer sites to create meaningful placement opportunities.
• Coordinate community service assignments that align with program requirements and participant skills, interests, and career goals.
• Monitor participant attendance, performance, and compliance at volunteer and community service sites.
• Maintain accurate documentation of placements, participation, outcomes, and employer/community partner communications.
• Identify and refer participants to employment opportunities, job training, educational programs, and workforce development services.
• Collaborate with employers and community partners to identify job openings and promote participant employment.
• Maintain complete, accurate, and timely case files in accordance with agency, funding source, and regulatory requirements.
• Document participant activities, services provided, case notes, referrals, and outcomes.
• Prepare reports and track performance metrics related to placements, participation, and employment outcomes.
• Ensure compliance with all program policies, funding requirements, and confidentiality standards.
• Participate in team meetings, case conferences, and professional development opportunities.

Job Requirements:

• Bachelor's degree in Social Work, Human Services, Psychology, Counseling, or a related field; equivalent experience may be considered.
• 2-3 years of experience in case management, workforce development, employment services, or human services.
• Experience working with public assistance programs, including SNAP Employment & Training or similar workforce initiatives, preferred.
• Knowledge of community resources, employment services, and benefit programs.
• Strong interpersonal, organizational, and problem-solving skills.
• Ability to build partnerships with community organizations and employers.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office and case management databases.
• Ability to manage multiple priorities while maintaining accurate documentation.

This role is On-Site, and Full-Time, 35 hours per week.

Pay: $105,000.00 - $110,000.00 per year.

Comprehensive benefits package and generous PTO included.