Employment Security Rep II: Reemployment Counselor

Florida; Lake City (FL); On-site; USD 23,000 - 32,000; Full time

Job summary

FloridaCommerce in Lake City, FL is seeking an OPS Employment Security Representative II to counsel job seekers, assist with resumes and job applications, and coordinate services with state and local agencies. The role requires strong communication and customer service, plus solid Microsoft Office skills.

A bachelor’s degree is preferred, and travel to up to six counties may be required. The position is full-time, located in Lake City, with pay at $20.00 per hour.

Qualifications

• Excellent verbal and written communication skills.
• Ability to provide individualized or group counseling using standard techniques.
• Experience with job seekers, resumes, and labor market information is preferred.
• Proficiency with Microsoft Office applications (Word, Excel, PowerPoint).
• Ability to work independently and as part of a team.

Responsibilities

• Provide individualized or group counseling to targeted groups to help set vocational goals and employability plans.
• Assist job seekers with resumes, job applications, and labor market research.
• Answer phones and direct calls to staff.
• Coordinate services with state/local agencies and employers for referrals.
• Maintain case records and follow up with customers regularly.
• Provide guidance on Re-Employment Assistance and related programs.

Skills

Clear communication

Problem solving

Customer service

Microsoft Office

Public interaction

Counseling basics

Teamwork

Independent work

Interviewing

Education

Bachelor’s degree in Sociology/Psychology

Tools

Microsoft Office

Job description

FloridaCommerce in Lake City, FL is seeking an OPS Employment Security Representative II to counsel job seekers, assist with resumes and job applications, and coordinate services with state and local agencies. The role requires strong communication and customer service, plus solid Microsoft Office skills.

A bachelor’s degree is preferred, and travel to up to six counties may be required. The position is full-time, located in Lake City, with pay at $20.00 per hour.