Employment Navigator & Job Coach — Community Impact

Goodwill Industries of Greater Cleveland and East Central Ohio, Inc.; Cleveland (OH); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Paid time off

Holidays

Medical, dental, vision

Retirement plan with company match

Life and disability insurance

Employee Assistance Program

Job summary

Goodwill Industries of Greater Cleveland and East Central Ohio is seeking a full-time Employment Navigator/Job Coach to join our Mission Services team in Cleveland, OH. This hourly role supports individuals to overcome barriers and secure sustainable employment through coaching, job-search guidance, and personalized plans.

We offer 4 weeks of paid time off, holidays, affordable medical/dental/vision, retirement matching, life and disability insurance, and employee assistance.

Qualifications

• Associate degree or bachelor's degree in education, social work, psychology, rehabilitation counseling, business, or related field preferred.
• High school diploma and three years of experience providing vocational rehabilitation services will be considered in lieu of a degree.
• Ability to complete the State of Ohio Department of Developmental Disabilities provider training.
• Ability to obtain additional certifications may be required, including Certified Employment Support Professional (CESP).
• Works a flexible and varying schedule that may include nights or weekends as determined by the needs of the individual served; Travel within communities served; valid driver’s license with limited points and automotive insurance; CPR/First Aid certification.

Responsibilities

• Career Coaching & Support: Provide one-on-one coaching and guidance to job seekers, helping them navigate the job market, set career goals, and identify employment opportunities that align with their skills and interests.
• Job Search Assistance: Assist clients in creating and refining resumes, cover letters, and job applications; guide them in online application processes and networking.
• Assess Client Needs: Conduct initial assessments to determine skills, qualifications, and employment barriers; develop personalized employment plans.
• Community Relationships: Establish and maintain relationships with employers and public agencies to facilitate learning and secure employment opportunities.
• Documentation and Reporting: Record participant progress and complete documentation within established times.

Education

Associate or Bachelor’s degree in education, social work, psychology, rehabilitation counseling, business, or related field preferred

High school diploma with 3 years vocational rehabilitation experience in lieu of degree

Ability to complete Ohio provider training

Certified Employment Support Professional (CESP) possible certification

First Aid and CPR certification

Job description

Goodwill Industries of Greater Cleveland and East Central Ohio is seeking a full-time Employment Navigator/Job Coach to join our Mission Services team in Cleveland, OH. This hourly role supports individuals to overcome barriers and secure sustainable employment through coaching, job-search guidance, and personalized plans.

We offer 4 weeks of paid time off, holidays, affordable medical/dental/vision, retirement matching, life and disability insurance, and employee assistance.