Employment Consultant

ServiceSource Inc; Delaware; On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health coverage

Disability & Life Insurance

401(k) retirement plan

Pre-tax benefits (FSA/HSA)

Job summary

ServiceSource Inc. is seeking a dedicated specialist to provide career exploration counseling, assessments, and comprehensive reports.

You will build strong relationships with participants, their networks, and funding sources to coordinate ongoing communication and thorough documentation. You will develop individualized service plans including skills training, pre-employment programs, and long-term employment support, while maintaining compliant records and contributing to community outreach

Qualifications

• High school diploma and relevant work experience with program development and training working with individuals with disabilities required; Bachelor’s degree in Special Education, Psychology, or related Human Services field preferred.

Responsibilities

• Provide job exploration counseling by providing the career scope and generate a report summarizing each assessment result.
• Build and maintain professional relationships with participants, family and referral sources with ongoing communication and thorough reports.
• Develop relationships with current and potential employers for knowledge of employment and training opportunities.
• Maintain files to ensure standards for regulatory entities.
• Develop, implement, and document individualized service plans including training, job coaching, and long-term support.

Skills

Microsoft Office

Time management

Interpersonal skills

Communication skills

Self-starter

Education

Bachelor’s degree preferred (Special Education, Psychology, or related Human Services)

Job description

Make an impact by joining ServiceSource, a champion for people with disabilities. Explore new opportunities! ServiceSource is an organization of talented people who drive innovation, embrace change, and strengthen communities.

Primary Duties

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These duties and responsibilities will be rated on the Annual Performance Review.

• Provide job exploration counseling by providing the career scope, (a standardized, timed interest and aptitude assessment for education and career guidance) and generate a report summarizing each assessment result.
• Build and maintain professional and productive relationships with participants, members of participants support network, and funding/referral sources providing ongoing communication, soliciting input, requesting satisfaction surveys and providing thorough documented reports.
• Develop relationships with current and potential employers resulting in knowledge of current employment, assessment, and training opportunities for participants.
• Maintain files according to policy and procedures to ensure consistent standards are met for regulatory entities.
• Develop, implement, and document individualized service plans for individuals to include skills training, pre-employment training, situational assessments, job development, job coaching, and long-term support for both competitive and supported employment.
• Assist in marketing activities by submitting stories for social media and newsletters and creating materials. Participate in community activities and/or provider events coordinated by referral agencies. Perform other responsibilities as assigned.

Qualifications

• High school diploma and relevant work experience with program development and training working with individuals with disabilities required; Bachelor’s degree in Special Education, Psychology, or related Human Services field preferred.
• Valid driver’s license, per state law, and/or access to reliable transportation to perform work-related travel required. Eligible drivers must have a good motor vehicle record (MVR).

Knowledge, Skills, and Abilities

• Proficiency in Microsoft Office skills, with the ability to become familiar with corporate specific programs and software.
• Detail-oriented and able to carry out work with the highest levels of accuracy.
• Must be a self-starter and be able to develop service plans for individuals with a variety of disabilities and required accommodations.
• Must possess time management and interpersonal skills.
• Excellent oral/verbal communication skills.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; reach with hands and arms; and talk or hear. The employee is occasionally required to walk and sit. The employee may occasionally lift or move products and supplies, up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.

Work Environment

While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually quiet.

What We Offer – for Benefit Eligible Employees May Include:

• Health coverage for you and your family through Medical, Dental, and Vision plans.
• Financial protection with 100% company paid Disability, Life, Accidental Death & Dismemberment insurance.
• A 403(b)-Retirement plan in which the company matches dollar for dollar on a generous percentage matching up to 3% of your contribution.
• Tax advantages through Flexible Spending and Health Savings accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars.
• To help you manage your work and life needs, we offer an Employee Assistance Program, Wellness Program, and Tuition Assistance.
• A generous paid time-off program in which the benefits increase based on your tenure with the company.

We are an Equal Employment Opportunity Employer, making employment decisions without regard to a person's race, color, religion, sex (including pregnancy, sexual orientation, gender identity and transgender status), national origin, age (40 or older), veteran status, disability, or any other protected class.

We are an E-Verify Employer and a drug-free workplace. Pre-employment background checks are required for all employment positions.

PAY TRANSPARENCY POLICY STATEMENT: The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information ServiceSource is a 501(c)(3) organization with programs and operations in more than a dozen states and the District of Columbia. ServiceSource has affiliate organizations in Delaware, Florida, North Carolina, Utah and Virginia. Collectively, the organization serves more than 35,000 individuals with disabilities annually through a range of innovative and valued employment, training, habilitation, housing and other support services. Our proven collaborative approach helps foster a community where individuals with disabilities can succeed and thrive. Strategic partnerships with local community businesses, government entities and nonprofits help bridge the gaps for individuals with disabilities, creating sustainable opportunities that benefit the entire community and result in greater independence for the individual.