Employment Specialist

ServiceSource Inc; Denver (CO); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

Health coverage

403(b) retirement plan with company‑匹n

Flexible Spending Accounts

Wellness Program

Paid time off

Job summary

ServiceSource Inc. is seeking an Employment Specialist to support homeless and at‑risk veterans in Denver, CO. You will provide individualized employment services, training support, and barrier removal to promote reintegration through the HVRP initiative.

You will manage case load, deliver job readiness and interview coaching, and partner with employers to create placement opportunities while ensuring accurate case notes and progress tracking.

Qualifications

• High school diploma or GED is required.
• Associate's degree is preferred.
• One year of experience working with individuals with disabilities or barriers to employment is required.

Responsibilities

• Manage an active caseload of up to 40 participants across intake and placement milestones.
• Provide job readiness training, technology and financial literacy to participants.
• Develop individualized employment plans with measurable goals.
• Build relationships with employers to identify job opportunities and assist with resumes and applications.

Skills

Excel

Data entry

Communication

Team player

Disability awareness

Education

High school diploma or GED

Associate's degree

Tools

SETWorks

Job description

Make an impact by joining ServiceSource, a champion for people with disabilities. Explore new opportunities! ServiceSource is an organization of talented people who drive innovation, embrace change, and strengthen communities. Salary/Hourly Rate:26.00

The Employment Specialist (ES) will play a vital role in supporting homeless and at-risk veterans in Denver Colorado by providing individualized employment services, training support, and barrier removal assistance. This position is part of the HVRP initiative, which aims to reintegrate veterans into the workforce and promote long‑term self‑sufficiency through employment and supportive services.

Primary Duties

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These duties and responsibilities will be rated on the Annual Performance Review.

Manages an active caseload of up to up to 40 individuals completing each milestone for intake, job development/placement, completion of training goals, stabilization, and successful closure.

Have a 70% job placement rate among enrolled participants. Meet participants weekly, providing job readiness training, basic technology literacy, and financial literacy while guiding them through the job search process. Assist participants navigate concrete and social issues that may impede their ability to work. Conduct comprehensive intake of assessments to evaluate participants’ skills, experience, interests, barriers, and support needs. Develop individualized plans for employment (IPEs) with clear, measurable goals. Identify vocational strengths and transferable skills. Assist participants in setting realistic short- and long‑term employment objectives. Build and maintain relationships with employers to identify job opportunities. Complete in an accurate & timely manner case notes for all participant interactions.

Additional Responsibilities

• Conduct quarterly surveys with participants & employers for feedback about services & support being provided.
• Upload proof of employment into SETWorks and provide job‑retention support during the first year of employment.
• Assist participants in developing and refining professional resumes and cover letters.
• Provide guidance on completing job applications (paper and online) so participants can conduct job search independently.
• Teach job search strategies, including networking and online job platforms.
• Conduct mock interviews and interview coaching sessions.
• Deliver individual and group training on employability skills.
• Facilitate workshops on workplace etiquette and job retention skills.
• Collaborate on ServiceSource hosted job and resource fairs.
• Attend applicable staff and community meetings.
• Performs other duties to include jobsite coverage as assigned by management.

Qualifications

Education, Experience, and Certification(s)

• High school diploma or General Educational Development (GED) required.
• Associate's degree (A.A.) preferred.
• One year of experience working in employment with individuals with disabilities and other barriers to employment required.
• Veterans are highly encouraged to apply and are preferred.

Knowledge, Skills, and Abilities

• Excellent Microsoft Office skills, especially Excel, Outlook, and Word.
• Ability to work in multiple databases, and proficient in data entry.
• Excellent communication skills (written and verbal), grammar, and reasoning skills.
• Understanding of the socioeconomic conditions that impact conditions for people experiencing homelessness, justice involvement, disability, and severe poverty.
• Ability to handle confidential and sensitive information without breach.
• Personal commitment to working within an integrated services model, with emphasis on employment as a key component to ending poverty and homelessness.
• Ability to cultivate strong working relationships with community resources.
• Ability to establish and maintain effective working relationships with consumers, families, all levels of staff, and community agencies.
• Must be able to pass a criminal background check, drug testing.
• A well‑organized and self‑directed individual who is a team player.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and use hands. The employee frequently is required to talk or hear; the employee is occasionally required to stand, walk, reach with hands and arms, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities for this job include close vision, distance vision, and ability to adjust focus.

Work Environment

The work environment will be a combination of being in a temperature-controlled office environment and out in the field in Colorado weather.

What We Offer - for Benefit Eligible Employees May Include:

• Health coverage for you and your family through Medical, Dental, and Vision plans.
• Financial protection with 100% company paid Disability, Life, Accidental Death & Dismemberment insurance.
• A 403(b)-Retirement plan in which the company matches dollar for dollar on a generous percentage matching up to 3% of your contribution.
• Tax advantages through Flexible Spending and Health Savings accounts that allow you to pay for specific healthcare and dependent care expenses with pre‑tax dollars.
• To help you manage your work and life needs, we offer an Employee Assistance Program, Wellness Program, and Tuition Assistance.
• A generous paid time‑off program in which the benefits increase based on your tenure with the company.

We are an Equal Employment Opportunity Employer

We are an Equal Employment Opportunity Employer, making employment decisions without regard to a person’s race, color, religion, sex (including pregnancy, sexual orientation, gender identity and transgender status), national origin, age (40 or older), veteran status, disability, or any other protected class. We are an E‑Verify Employer and a drug‑free workplace. Pre‑employment background checks are required for all employment positions.

PAY TRANSPARENCY POLICY STATEMENT:

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information

ServiceSource is a 501(c)(3) organization with programs and operations in more than a dozen states and the District of Columbia. ServiceSource has affiliate organizations in Delaware, Florida, North Carolina, Utah and Virginia. Collectively, the organization serves more than 35,000 individuals with disabilities annually through a range of innovative and valued employment, training, habilitation, housing and other support services. Our proven collaborative approach helps foster a community where individuals with disabilities can succeed and thrive. Strategic partnerships with local community businesses, government entities and nonprofits help bridge the gaps for individuals with disabilities, creating sustainable opportunities that benefit the entire community and result in greater independence for the individual.