Employment Consultant - Job Coach - Full Time

ServiceSource; New Castle (IN); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Disability insurance

Life insurance

403(b) plan

FSA / HSA

Employee assistance program

Wellness program

Tuition assistance

Paid time off

Job summary

ServiceSource is seeking an Employment Consultant to provide community-based employment services to individuals with disabilities, helping them explore opportunities, advance in roles, or reenter the workforce.

In this role you will conduct career assessments, build relationships with participants and employers, and develop individualized service plans including training and job coaching, while ensuring regulatory compliance and thorough documentation.

Qualifications

• Bachelor’s degree in Special Education, Psychology, or related Human Services field with minimum 2 years related experience.
• Valid driver’s license or reliable transportation for travel.

Responsibilities

• Provide job exploration counseling and generate assessment reports.
• Build relationships with participants, support networks, and funding sources.
• Develop relationships with employers to identify opportunities for participants.
• Maintain files to meet regulatory standards.
• Develop individualized service plans including training and job coaching.

Skills

Time management

Interpersonal skills

Verbal communication

Detail-oriented

Education

Bachelor’s degree in Special Education, Psychology, or related Human Services field

Tools

Microsoft Office

Job description

Make an impact by joining ServiceSource, a champion for people with disabilities. Explore new opportunities! ServiceSource is an organization of talented people who drive innovation, embrace change, and strengthen communities.

The employment consultant provides a variety of community-based employment services to individuals with disabilities seeking to become employed, advance within their current position, or reenter employment.

Primary Duties

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These duties and responsibilities will be rated on the Annual Performance Review.

• Provide job exploration counseling by providing the career scope, (a standardized, timed interest and aptitude assessment for education and career guidance) and generate a report summarizing each assessment result.
• Build and maintain professional and productive relationships with participants, members of participants support network, and funding/referral sources providing ongoing communication, soliciting input, requesting satisfaction surveys and providing thorough documented reports.
• Develop relationships with current and potential employers resulting in knowledge of current employment, assessment, and training opportunities for participants.
• Maintain files according to policy and procedures to ensure consistent standards are met for regulatory entities.
• Develop, implement, and document individualized service plans for individuals to include skills training, pre-employment training, situational assessments, job development, job coaching, and long-term support for both competitive and supported employment.

Additional Responsibilities

• Assist in marketing activities by submitting stories for social media and newsletters and creating materials.
• Participate in community activities and/or provider events coordinated by referral agencies.
• Perform other responsibilities as assigned.

Qualifications: Education, Experience, and Certification(s)

• Bachelor’s degree in Special Education, Psychology, or related Human Services field plus a minimum of 2 years related experience with program development and training working with individuals with disabilities required.
• Valid driver’s license, per state law, and/or access to reliable transportation to perform work-related travel required. Eligible drivers must have a good motor vehicle record (MVR).

Knowledge, Skills, And Abilities

• Proficiency in Microsoft Office skills, with the ability to become familiar with corporate specific programs and software.
• Detail-oriented and able to carry out work with the highest levels of accuracy.
• Must be a self-starter and be able to develop service plans for individuals with a variety of disabilities and required accommodations.
• Must possess time management and interpersonal skills.
• Excellent oral/verbal communication skills.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; reach with hands and arms; and talk or hear. The employee is occasionally required to walk and sit. The employee may occasionally lift or move products and supplies, up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.

Work Environment

While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually quiet.

What We Offer – for Benefit Eligible Employees May Include:

Because ServiceSource hires the best people, we work hard to provide benefits that make their lives better, so we offer a comprehensive benefit program which features:

• Health coverage for you and your family through Medical, Dental, and Vision plans.
• Financial protection with 100% company paid Disability, Life, Accidental Death & Dismemberment insurance.
• A 403(b)-Retirement plan in which the company matches dollar for dollar on a generous percentage matching up to 3% of your contribution.
• Tax advantages through Flexible Spending and Health Savings accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars.
• To help you manage your work and life needs, we offer an Employee Assistance Program, Wellness Program, and Tuition Assistance.
• A generous paid time-off program in which the benefits increase based on your tenure with the company.

We are an Equal Employment Opportunity Employer, making employment decisions without regard to a person’s race, color, religion, sex (including pregnancy, sexual orientation, gender identity and transgender status), national origin, age (40 or older), veteran status, disability, or any other protected class. We are an E-Verify Employer and a drug-free workplace. Pre-employment background checks are required for all employment positions.

PAY TRANSPARENCY POLICY STATEMENT

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.